Customer Service Sales
Resume:
Raven Phelps
Management Experience
**** ******** ** - **********, ** 75081
**********@*****.*** - 504-***-****
I want to secure a position that will allow me to grow and use the skills that I have acquired for future advancement in a management setting.
Work Experience
Kids Department Supervisor
Kohls
-
Houston, TX
August 2012 to Present
Customer Service, managed retail store and supervised employees, planned and prepared work schedules, set up advertising displays and arranged merchandise on counters and tables to promote sales, tagged price changes, markdowns, and clearance items, prepared and directed workers involved with merchandise displays and advertising copy, achieved credit card and sales goals,inventory, packaging and shipping, answered customer complaints and inquiries.
Caregiver
Right at Home
-
Houston, TX
July 2012 to Present
Cared for an elderly lady, prepared meals; breakfast, lunch, and dinner, took blood pressure, administered medication, made sure she was stable while in the bathroom, ran errands.
Sales Representative
The Veracity Group
-
Dallas, TX
January 2012 to March 2012
Customer Service, answered customer calls, assisted callers sign up to become secret shoppers, met daily sales quota, maintained work station as well as sales floor.
Sales Associate
American Eagle
-
New Orleans, LA
November 2010 to February 2011
Customer Service, stocked shelves, counters and tables with merchandise, obtained merchandise requested by customers, cleaned shelves, counters, tables bathroom and sales floor, accepted payments and made change, register trained, inventory, packaging and shipping, wrapped and bagged merchandise for customers.
Sales Associate
Anthropologie
-
New Orleans, LA
August 2010 to October 2010
Customer Service, stocked shelves, counters and tables with merchandise, obtained merchandise requested by customers, cleaned shelves, counters, tables bathroom and sales floor, accepted payments and made change, register trained,inventory, packaging and shipping, wrapped and bagged merchandise for customers.
Assistant Manager
Pier 1 Imports
-
New Orleans, LA
April 2009 to July 2010
Customer Service, managed retail store and supervised employees, planned and prepared work schedules, set up advertising displays and arranged merchandise on counters and tables to promote sales, tagged price changes, markdowns, and clearance items, prepared and directed workers involved with merchandise displays and advertising copy, achieved credit card and sales goals, inventory, packaging and shipping, answered customer complaints and inquiries, locked and secured store, interviewed, hired and trained employees, made bank deposits and collected change if needed, prepared monthly audits, paperwork.
Full Time Sales Leader
Lane Bryant
-
Harvey, LA
September 2007 to March 2009
Customer Service, managed retail store and supervised employees, planned and prepared work schedules, set up advertising displays and arranged merchandise on counters and tables to promote sales, tagged price changes, markdowns, and clearance items, prepared and directed workers involved with merchandise displays and advertising copy, achieved credit card and sales goals, inventory, packaging and shipping, answered customer complaints and inquiries, locked and secured store, interviewed, hired and trained employees, made bank deposits and collected change if needed, prepared monthly audits, paperwork.
Sales Associate
Rainbow
-
Harvey, LA
June 2007 to November 2007
Customer Service, stocked shelves, counters and tables with merchandise, obtained merchandise requested by customers, cleaned shelves, inventory, packaging and shipping, counters, tables bathroom and sales floor, accepted payments and made change, register trained, wrapped and bagged merchandise for customers.
Sales Associate
Pier 1 Imports
-
Harvey, LA
August 2004 to September 2007
Customer Service, stocked shelves, counters and tables with merchandise, obtained merchandise requested by customers, cleaned shelves, counters, tables bathroom and sales floor, accepted payments and made change, inventory, packaging and shipping, register trained, wrapped and bagged merchandise for customers, assisted customers with heavier items to their car.
Education
Diploma in General Studies
Archbishop Blenk High School -
Gretna, LA
1999 to 2003
Skills
Merchandising, Money Handling, Stockroom Management, Clerical Skills
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