Wade Lawrence Hess
Hayward, CA 94542
E-mail : *********@*******.***
Cell # 650-***-**** Home # 510-***-****
GOAL:
• Career minded professional seeking a position that will benefit from my over twenty
years of administrative experience, over eleven years of support to senior executives
as well as my many other valuable skills and abilities.
SUMMARY:
• A dedicated and proven administrative support professional that will do whatever it
takes to achieve objectives and to accomplish even the most difficult tasks.
QUALIFICATIONS:
• Excellent writing and communication skills
• Advanced knowledge and proficiency in Microsoft Word, Excel, PowerPoint,
Publisher and Outlook
• Able to work in intense pressure situations
• Can maintain and do repairs on most office equipment as well as possessing advanced
operating skills
• Extensive experience working productively in team environments, working in
individual unsupervised environments, as well as supervising and managing various
work environments
• Able to hold a high level of confidentiality
RECENT WORK HISTORY:
CityTeam International, San Jose, California 2001 - 2012
ADMINISTRATIVE ASSISTANT/EXECUTIVE ASSISTANT/ TRAINER
• Administrative Assistant to City Director
• Executive Administrative Assistant to Vice President
• General clerical duties (word processing, data entry, scheduling, filing etc.)
• Successfully developed and implemented strategies for fundraising to meet fiscal budgets
• Scheduling of travel and day-to-day scheduling for staff, volunteers and clients
• Event planning for meetings, major events and fundraisers
• Maintained accounts, cash flow and budgets
• Designed and implemented several new programs for entire corporation
• Staff and client training corporate wide (nationally) – incl. Microsoft Office
training
• Managing staff consisting of both paid and volunteer staff in high pressure
environments
• Coordinated, trained and supervised staff responding to major disasters
Washington Mutual Bank, San Francisco, California 1999 - 2001
PERSONAL FINANCIAL REPRESENTATIVE/LOAN OFFICER
• General clerical/administrative duties
• Processing, filing and maintaining of loan, account and other bank related
documentation
• Maintained the branch vault
• Teller functions/transactions – Cash handling, counting, and processing etc. with a
high level of accuracy.
• General sales and cross-selling of bank accounts and products
• Supervised the operations of branch personnel in high-pressure downtown
environment
Pitney Bowes Office Systems, South San Francisco, California 1996 - 1999
SERVICE TECHNICIAN/CUSTOMER SERVICE
• Assemble, service, and maintain office copy machines, fax machines, computers, and
printers in a service area which extended from Marin County to Monterey County
• Meet with customers to discuss options, needs and assist in sales of new equipment
• Ensure owners of equipment and all of their staff were trained
• Train and supervise new Pitney Bowes employees
• Resolve issues with customers that had equipment problems or who were otherwise
unhappy
MILITARY HISTORY:
United States Marine Corps, Quantico, Virginia 1987 - 1991
Marine Security Guard (State Department)/Administrative Assistant
• General office duties and record keeping
• Maintain high standards of documents, uniforms and subordinates for regular
inspections and audits
• Responsible for handling and maintaining classified and otherwise sensitive materials
• Guard Duty for MSGBn (State Department) international headquarters
• Responsible for the safety and actions of 4-man team during training exercises
• Assist in installing and maintaining computer systems and networking software
FORMAL EDUCATION:
Advance Learning Interactive Systems Online – Certificate of Completion - Major =
Human Resources
Park College, Quantico, Virginia (Navy/Marine Corps Extension) - Major = General
Education
Oceana High School, Pacifica, California - High School Diploma - General Studies
OTHER INTERESTS:
COACHING/INSTRUCTING
• Board member of a youth rugby organization for six seasons and president for two
seasons
• Nationally certified rugby coach, having coached youth rugby for several years