Project Manager Management

To Whom It Concerns:

I am currently seeking a challenging career opportunity as a Computer and

Information Systems Manager and am submitting my resume for your review. In

advance, thank you for your time and consideration.

In addition to excellent project and program management experience, I bring

to you a significant background in directing global technology initiatives

with specialization in IT and business strategy development, ERP system

implementations, and customer information systems. I also possess advanced

talents in financial administration, workforce management, client relations,

and engineering. To complement these qualifications, I offer sharp

organizational, communication, and strategic planning skills which are

paramount in a senior management role.

As a proactive contributor to your organization, you will find me to be a

visionary professional and stellar leader committed to supporting you in

achieving your objectives through superior performance, business acumen, and

technical proficiency. I am confident that I could be a valuable asset to

your organization, and look forward to interviewing with you in the near

future.

Sincerely,

John M. Willis Jr.

Please find my txt resume below:

PROGRAM MANAGEMENT PROFESSIONAL / IT & BUSINESS STRATEGY / MANAGEMENT

CONSULTING

With broad-based experience in

ENTERPRISE ARCHITECTURE

PROGRAM MANAGEMENT / ADMINISTRATION

BUSINESS ARCHITECTURE

VENDOR/SOURCING STRATEGY

BUDGET PREPARATION / ADMINISTRATION

STAFF DEVELOPMENT

ERP (SAP & ORACLE)

ENTERPRISE RELATIONSHIP MANAGEMENT

WORKFORCE MANAGEMENT

SUPPLY CHAIN

CUSTOMER INFORMATION SYSTEMS

ASSET OPTIMIZATION

HUMAN RESOURCES

SOFTWARE DEVELOPMENT

CONTRACT MANAGEMENT

Richly experienced and results-driven Project Management Professional with

an exceptional background planning and leading systems implementations and

business architecture initiatives for world-renowned organizations.

Extensive knowledge of Enterprise Systems demonstrated thru cost-savings and

efficiency gains by designing and deploying solutions that enhance

productivity, profitability, and the competitive advantage. Diverse areas

of expertise include sourcing and contracting, procurement and logistics,

financial analysis, project management, strategic planning and corporate

consolidations. An excellent facilitator, focused, and accomplished

professional offering a unique combination of Management Consulting,

Information Systems Management and Engineering with a record of aligning

operations with business strategy and building bridges between technical and

business owners.

PROFESSIONAL EXPERIENCE

et alia, Milwaukee, WI

DIRECTOR - PROGRAM/PROJECT MANAGEMENT

Aug 09 - April 13

Holcim

Program Director reporting directly to Holcim CFO with full responsibility

of converting Aggregate Industries U.S. 300+ plants from their legacy JD

Edwards System onto Holcim's SAP ECC 6 platform.

* Direct Reports - 12 (6 client executives & 6 contractor executives

(B2R/O2C/P2P/H2R/MAN/RICEF)

* Budget - 26 Million over 14 months

* Implementation Team 65 Holcim employees / 25 Accenture Employees /15 et

alia employees / 20 contractors

* Created & Led Holcim's PMO with responsibility for:

* Implementing PMO Guidelines & Standards

* All project deliverables including scope, schedules and budgets

* Managed project quality, resources, risks, issues and communications

* Effectively manage changes to any project dimensions

* Coordinate various technical teams and ensure timely execution of tasks

* Managed stakeholder expectations which included monthly Steering Committee

Meetings

The Churchill Corporation

Project Director/Manager responsible for the design, development &

deployment of SAP CREW built on ECC 6 for Churchill's financial, supply

chain, human resources and corporate support functions. Member of the

Executive Leadership Team responsible for the IT strategy and Business Unit

operational strategy in accordance with new IFRS requirements.

* SAP Modules/Functionality implemented

o Release 1 : FI/CO, PS, PP, SD, MM, HCM, GRC, BI/BO

o Release 2: CRM, EH&S

* Direct Reports - 15 et alia consultants / 3 contractors

* Budget - 14 Million over 16 months

* Implementation Team - 45 Churchill employees / 15 et alia employees / 8

contractors

DIRECTOR OF CUSTOMER SUPPORT & STRATEGIC ACCOUNTS

Created et alia's dedicated Customer Support Group responsible for enabling

client's long-term strategic objectives by positioning and delivering

support strategies that leveraged the latest innovative construction

solutions. Worked with CIO's & CFO's of Turner Construction, Barton Malow

Company, Enerfab, The Churchill Corporation, Holcim, High Industries, Roy

Anderson, and others to develop and implement their companies strategic

roadmap, to include budgeting and funding requests. This strategic roadmap

included the implementation of a Mobile Strategy, Analytics, and the

deployment of new technologies that maximized their return on their IT

investment, improved user adoption, and positively impacted the bottom line.

* Increased Support Revenue over 800% year over year

* Increased Employee Retention over 75%

* Increase Client Satisfaction over 48%

* Developed Standard Support Contracts for all clients which I negotiated

will all clients to gain acceptance of the standard support processes

including pricing

* Implemented enforceable SLA's across all clients

* Partner to Marketing & Sales - Collaborated and developed product

strategy for existing client base to include upgrade methodology and

identify opportunities for product upsell

* Responsible for hiring all direct reports (8) along with participating in

hiring all other employees

* Responsible for establishing relationships with 3rd party vendors and

contracted with them when necessary to implement unique skills not available

within et alia

4 GEN, Troy, MI

DIRECTOR of PROGRAM MANAGEMENT / CLIENT EXECUTIVE

Mar 06 - Oct 09

Delphi, M&A - I.T. Organization Restructuring

Primary responsibilities included project management along with identifying

and implementing cost-saving solutions to cost reductions associated to the

divestiture of various Business Units and Manufacturing Facilities.

* Identified organizational challenges and developed strategies to address

organizational structure, operating model, consolidation, staffing/skill

requirements, and information technology requirements due to the divesture

of several Business Units and various manufacturing facilities.

* Developed & delivered methodologies and processes for managing and

supporting the execution and change management of multiple global contracts

for IT services.

* Developed a comprehensive, controlled cost reduction management philosophy

into daily operations.

* Developed & deployed an Enterprise Application Strategy to reduce cost in

the following areas:

* Software Licensing & Software Maintenance

* Application Support - Internally & Externally Hosted

* Application Consolidation

* Evaluated business requirements & developed financial justification and

technical plans to accomplish successful upgrades of each business units SAP

environment as well as the actual implementation schedule of the upgrades.

GM, Global Finance & Indirect Material Solution (GFIMS - SAP) Program

* Engagement Manager responsible for daily activities of the 4Gen team

engaged on the GFIMS Program.

* Worked primarily with Program Leadership to implement GM's Senior

Leadership's strategy and direction to globally deploy GFIMS in the quickest

way possible realizing maximum business benefit within a limited budget.

Assisted in development of GFIMS budgeting for all GFIMS Deployments using a

multi vendor outsourced IT operating model. Responsible for developing

Strategic Contracting material for all contracts in excess of 2M.

* Coached GM Program leadership in development of internal program

estimating models to ensure vendor responses to RFP's and Service Requests

were within Program Budget.

* Developed and Implemented numerous controls and processes across the GFIMS

Program to ensure scope containment, cost containment, and schedule

adherence.

* Developed and deployed a Global Center of Excellence for the

SAP/Application teams supporting GFIMS.

GM, Request-to-Pay, Global Asset Administration (GAA)

* Program Manager for GM's new Global SAP solution to address all IT

procurement. Managed and delivered the first successful deployment of a

Global Service Contract (GSC) standardized work effort for the Global Asset

Administration (GAA) piece of Request-To-Pay (RTP) which included all

hardware & software in use across GM's entire organization.

* Primary responsibility included Program Management responsibility for all

activities associated to the new Global Asset Administration effort, along

with activities to support the other work-streams associated to RTP.

* Activities included budgeting & forecasting, project scheduling, project

staffing, training, testing, & deployment, along with preparing and

delivering presentations to the GM Steering Committee, Global Operating

Committees, Service Delivery Council, Business Management Factory, and other

GM/EDS Senior Leadership as necessary.

* Responsible for initial evaluation of GSC Contracts and determining

supplier compliance. Evaluated contracts to highlight additional cost

savings opportunities around hardware & software consolidation, lease

compliance, and supplier/vendor consolidation.

* Led the transition & worked with the GM Hosting & Sustain organizations to

smoothly facilitate the first GSC transition into these organizations.

GM, Request-to-Pay Project (RTP) Day 1 Project

* Senior member of the GM GSC 42 PMO who managed the successful GSC 42

(Request-to-Pay) conversion from a single supplier environment to a

multi-supplier environment for GM's "Day 1" transition on June 6th, 2006.

ORACLE / SPL WORLDGROUP - Chicago, Illinois

PROJECT MANAGER / SENIOR BUSINESS ARCHITECT

12/02 - 3/06

Clients: Service of Tributary Administration, Grant County

Public Utility District, City of Tallahassee, Miami Dade Water & Sewer

Department, Enwin Utilities, Cedar Falls Utility, and Questar

Successfully managed consulting engagements with several high profile

industry clients by resolving business challenges and attaining peak levels

of performance from team's onsite, offsite and offshore; consisting of SPL

Consultants, clients, and other contractors. Primary responsibilities

included project management, business architecture, and implementing

cost-saving solutions to maximize efficiencies throughout the organizations

optimizing new technology and business process transformations.

* ERP Installation, Service of Tributary Administration, Mexico City, Mexico

Program Manager responsible for the SPL team engaged with Service of

Tributary Administration (SAT) to design, develop, and deploy SPL's

Enterprise Taxation Management. Led a team of 15 internal and consulting

resources responsible for functional, technical and change management

aspects. Coordinated activities with SAT IT division and the Governments

Business & Legal division to align efforts with overall ERP deployment.

* Project Manager / Business Architect - Replacement of PeopleSoft CIS 7.6

with Oracle ERM 8.9

Lead the initial sales & proposal effort, along with drafting the contract

and Statement of Work which included developing a staffing mix of SPL onsite

and offshore individuals, along with the right internal resources. Lead the

Design to Delivery phases of the program. Developed all project

documentation such as Project Plans, Forecast's, Issues Resolution Process,

Project Dashboard, and QA effort, Risk Management, Change Management

Methodology, Training Strategy and Approach for over 220 end users. Worked

with Senior Leadership to implement the Business Strategy by using the new

system's capability and replacing customized process' along with using the

base application removing custom code and ancillary systems. Worked with

the new CFO to get the Corporate Finance team along with the CIS team to

overcome years of hostility and work together for a common goal.

* Project Manager / Business Architect - Turn-Key Upgrade of PeopleSoft CIS

7.6 with PeopleSoft CIS 8.9

Project Manager and Lead Architect for SPL's first turnkey upgrade effort

with the City of Tallahassee. Identified organizational challenges and

developed strategy to address organizational structure, operating model,

consolidation, staffing/skill requirements, and information technology

requirements. Led the Discovery & Process Analysis efforts with a focus on

getting the right information necessary for a total offshore Development and

Assembly effort. Managed the offshore effort and developed SPL's toolset

now used to do similar projects. Worked with the client during the Assembly

effort to design and implement their testing strategy, migration policy,

risk mitigation strategy, deployment planning, infrastructure upgrade, and

training effort for over 250 individuals.

ACCENTURE / ANDERSEN CONSULTING - Detroit, Michigan

1/97 - 9/02

SENIOR MANAGER/CONSULTANT

Clients: PPL, Exelon, Enron, Shell Energy Services Company, Conectiv,

MidAmerican Energy, and ComEd

* Project Manager - Work Management System Implementation

Guided PPL in the implementation of the Severn Trent STORMS Work Management

System. Developed work plans, budgets, and staffing requirements. Developed

methodologies and work practices to allow the business to move forward.

Transitioned all work to PPL employees to facilitate build out in house.

* Project Manager - Development of retail customer strategy for national

deregulated market

Worked with Exelon Vice Presidents in the analysis of capabilities to

strengthen the company's competitive positioning in a deregulated market.

Evaluated current business and technical retail capabilities to identify

deficiencies and support planning of future growth objectives. Worked

closely with Exelon leadership to assess current state capabilities and

market scenarios. Developed market scenario definitions, summarized reports

of key Exelon markets, capability maps, gap analysis and competitive

capability definitions.

* Created an investment plan based on strategic options and organizational

needs.

* Project Manager - SAP/Lodestar/Siebel Wholesale Trading System

implementation

Analyzed SAP Wholesale Trading system and formulated plan for migration of

existing legacy system to a new Siebel/Lodester CIS solution. The Lodestar

solution would replace 11 disconnected systems throughout the enterprise,

which included Lodestar FME, LTMH, Billing Expert, LPSS, and Siebel (call

center application/dashboard). Led effort to interface Enron's SAP Global

Solution with the Lodestar Billing and Financial application.

* Release Manager / CIS Architect / Business Process Expert -

Siebel/Lodestar CIS Implementation

Release Manager responsible for the upgrade to Siebel 2000, Lodestar Version

2.22, and TIBCo enhancements. This included responsibilities as the Lodestar

Functional Architect, in addition to staffing, budgeting, and overall

day-to-day operations of various teams composed of clients, consultants,

contractors, and external vendors. Originally recruited as a Subject Matter

Expert in Credit/Collections, Remittance, and General Ledger, to assist in

defining business requirements for Shell Energy's new Financial Engine. This

included integrating the Lodestar Financial Engine into Lodestar's Billing

System and Lode Profiling and Settlement System as a total Customer Choice

Suite. This included interfacing Lodestar's financial capability into

Shell's Global SAP Financial (GL) system. Managed Project Test Team

responsible for System Test, Integration Test, and Product Test. Full

authority for budget preparation and administration, staffing, and project

planning.

* Independently remapped Shell Energy's General Ledger system within

Lodestar, to interface seamlessly with Shell's Global SAP Financial solution

to allow for accurate, real time, and financial positions.

* Independently researched and resolved utility and credit card company

problems.

* Business Strategy Architect

Developed additional growth options for the EBU's merchant-merit business

inside the PJM/Mid-Atlantic Region along with other regions throughout the

United States. Evaluated and realigned key components and interfaces of the

energy supply-operating model to maximize the value created through the

mid-merit strategy. Interfaced with CEO, COO, CFO, Vice Presidents, and

Department Heads to conduct operating model diagnostic, identify refinements

and alignments for the merchant-merit operating model, and develop

implementation plans. Assigned all required Subject Matter Experts (SMEs) to

assist where needed. Scheduled all meetings and presented all materials to

the Executive Steering Committee.

* Demonstrated over $100 Million in cost savings with the implementation of

certain processes.

* Directed the overall execution of a 16-week Business Architecture Project

within an 8-week timeframe.

* Financials Collection Expert

Led the development of testing and implementation of all collections

functionality. Developed Product Test Plans for all Financial Deregulation

Build Orders. Worked daily with client Business Analyst to determine if

collections were properly functioning. Interfaced with Collections Director

to verify Customer One Collections were functioning within Service

Commission and Ameren Rules and Regulations. Performed production support

for collections. Transferred collections information to Business Analyst.

* Automated C&C process to increase revenue by over $20 Million and reduce

associated man-hours by 6500+.

* CIS Product Expert

Developed Disaster Recovery Plan for Ameren that was implemented in less

than 4 weeks. Implemented a Lotus Notes based Call-Out Program that would

aid the client in determining the correct action to take on batch execution.

Performed analysis, recommended solutions, and performed required action to

enable batch execution run to successful completion. Worked closely with

client operations team in the transfer of knowledge to allow their

independent execution of batch run. Managed a team of 6 clients.

* Reduced batch stream process time from 14 hrs/day to less than 8 hrs/day

and played key role with client operation group to transfer ownership of CIS

that delivered a savings of over $75 Million.

* Management Consultant

Performed requirements analysis and developed technical designs for the

client's Customer Information Marketing System (CIMS). Served as Detail

Designer - analyzed detail designs to perform code and test of various

modules, concentrating in the financials area. Performed: analysis and code

and test functions on the Financials SIR Fix-It Team; regression testing,

analysis, and batch execution for the CIMS engagement; analysis and

recommendation of solutions; executed testing environment for the Deferred

Product Test Team. Instructed Batch Programming Course for Customer One

University.

* Implemented 1 of 4 strategic initiatives with a budget of over $50 Million

and 60,000 days. System delivered benefits of over $100 Million in 5-year

period.

DETROIT EDISON / DTE ENERGY - Detroit, Michigan

1994-1997

* Design Engineer - Engineering Systems Division & Energy Marketing and

Distribution Group

Supervised the daily activities of Electrical Technicians in the

implementation of large-scale control systems. Managed IS maintenance staff

on nuclear refueling project and replacement of new turbine. Performed

detailed analysis of the generating system (coal, nuclear, natural gas,

waste recovery); designed, developed, and implemented required improvements.

Supervised Electrical Technicians in the testing of electrical distribution

equipment such as: Distribution Transformers, Pole Top Transformers, Pad

Mounted Transformers, Capacitor Bank Assemblies, Voltage Regulators, and

Reclosers.

* Received awards of over $10,000 for over 35 suggested improvements that

were implemented.

* Testing Engineer of new Consumer Products Group.

* Saved Detroit Edison over $1 Million and 2000 man-hours annually.

EDUCATION / SPECIALIZED TRAINING

* B.S. Degree Electrical Engineering - Wayne State University, Detroit,

Michigan

* A.S. Degree Cum Laude - Monroe County Community College, Monroe, Michigan

* Specialized Training: Complete List Available Upon Request

* US Army: 1985 - 1989 Electronic Technician - Honorable Discharge

Contact this candidate