Customer Service Sales

Juana Rodriguez

Daytime Phone:517-***-****

Cell Phone: 517-***-****

mail to:*********@*****.***

Objective: Seeking a position in Inside Sales or Customer service. Have

experience in Prophet 21, Microsoft Excel, Word, Data Entry, Alpha Numeric,

Data Entry 10 key, and answering multiple phone lines

Highlights of Qualifications

Great Organizational skills

•

5+ Years experience in finding and ordering parts for customer's

•

Able to perform effectively and efficiently in a fast-paced environment.

•

Consistently maintain an understanding and patient approach to all situations.

•

Excellent customer service skills.

•

Hard worker who is dependable and reliable.

•

I can read, write, and speak English /Spanish.

•

Relevant Skills and Accomplishments:

Inside Sales:

Edwards Industrial Sales

• 5 years experience in finding, and ordering motor’s, belt’s, bearings, sprockets, etc. for industrial

company’s

• Organizing our warehouse, and filing and organizing our office

• Answering multiple phone lines

• Taking care of walk in customers, as well as customers that call in

• Certificate of Completion at IDC university

• Knowledge of a wide variety of motor’s, belts, bearings, sprockets, sheave’s, etc…

Data Entry

• Performed Data Entry for a year and was very successful and efficient.

• Routine maintenance and use of office machines, including fax, multi-line phone, and copiers.

• Organized, filed, answered phones, and addressed customer concerns.

• Met deadlines as set by superiors.

Customer Service

• Handling walk-in customers with broken parts, and going the extra distance to make sure they

get what they are looking for, and as quick as possible.

• managed, and maintained a plumbing company, ran the phone lines, made call backs on

previous customer to see if they were satisfied with the job.

Employment History

08/2007 – Current Inside Sales Edwards Industrial Sales

5646 Commerce St Unit “D”

Lansing, MI. 48854

10/2005- 02/2006 Supervisor/Floral L & L, Lansing, MI

E&J Plumbing and draincleaning,

12/1999- 10/2005 Manager

Lansing, MI

Michigan Automobile Dealers

10/1998- 11/1999 Data Entry

Association, East Lansing, MI

11/1996- 10/1998 Daycare provider nita's daycare, Lansing, MI

Mackinac Island Frank Shama

07/1996- 10/1996 Nanny

Gifts, Mackinac Island, MI

06/1991- 06/1996 cashier Arby's, East Lansing, MI

Diploma - General – Bath Schools

Surgical Tech – Lansing Community

Education: College

Certificate of Completion – IDC

University

Notes/Other Information:

I really enjoy talking to and taking care of customers and finding what they need in a timely manner, to

make sure that they are satisfied. I am a hard worker, dependable and devoted to my job, and the

people I work with.

Contact this candidate