Customer Service Sales
Resume:
Yinka Bosede
Amityville, NY **701
*********@*****.***
TECHNICAL SUPPORT
PROFESSIONAL
Profile 18 months'successful
experience in technical
support with recognized
strengths in maintaining
accounts, solving
problems &
trouble-shooting, sales
staff support, and
planning/implementing
proactive procedures and
systems to avoid
problems in the first
place.
Possess solid computer
skills.
Ability to train,
motivate, and supervise
customer service
employees.
A team player.
Synopsis of Achievements Instrumental in meeting
a dozen department
incentives.
Assisted in following
ticketing system to
reactivate stale
accounts.
Proactive planning led
to notable increase in
morale in all
departments.
Employment EVO Payments 2011-2013
International
Customer Service
Representative
Worked to provided
technical & merchant
support to field of
several hundred thousand
regional & in-house
customers
Support sales reps in
opening new accounts and
upgrading existing
service.
Quickly and intuitively
solve customer
challenges.
Assisted merchants in
installing/downloading
devices.
Monitor merchant
accounts to prevent
backlogs.
Education Hunter Business School 2010-2011
Computer Repair &
Networking
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