Front desk

Curriculum Vitae

Personal Data:

Family Name:

Shetty

First Name:

Pushparaj

Date of Birth:

08th May 1979

Place of Birth:

Mumbai

Email:

****************@*****.***

Mobile:

+91-(0-961*******

Objectives:

Looking for a career in a dynamic environment. Seeking a position to utilize my skills and abilities in the industry that offers security & professional growth while being resourceful, innovative and flexible.

Availability:

From the date of application.

EDUCATIONAL QUALIFICATION:

Aug 2008 to August 2009

Post Graduate Certification in Hospitality Management along with PGMBA (University of Seattle) first year from

BHMS, Business & Hotel Management School, Luzern, Switzerland

June 1999 to April2000

Bachelors of Commerce

University of Mumbai, Maharashtra State Board, India.

WORK EXPERIENCE:

Feb 2009 to August 2009

Night Auditor in Front Office dept

Hotel City am bahnhoff (58 rooms), Bubenberg platz 7, Bern 3011, Switzerland. Tel : 031-***-****

Reference: Mr. Singer Tobias (Assistant Director) Tel # 031-***-**-**

Work Description: Front office- Reservation, handling Customer queries, handling day to day bookings on system Fidelio - Version V8 ,Handling Check in and check out, Preparing Buffet for Breakfast, Setting the tables for Breakfast, Generating daily night reports, guest relations, training new staff .

Dec 2006 to May 2008

Crew Controller - In-flight Department

Jet Airways (India) Ltd.

S.M.Center, Andheri - Kurla Road, Andheri (East),

Mumbai, Maharashtra 400059

Phone: +91-22-401*-****

Fax: +91-22-292*-****

Reference: Ms. Mehjabeen Ahmed(Base Manager) cell#009********* , tel# +91-22-401*****

Work Description: Handling daily operations, Rostering Cabin crew for flights, Handling crew queries, Monitoring flight connections, Updations, Informing the cabin crew about their flights in detail, providing flight information to the crew as well as the ground staff, coordinating with the crew, transport department as well as office staff, Assisting the supervisors, replying mails, Assisting HR department during exigencies.

Nov 2003 to Dec 2006

Sr.Customer service executive in BPO industry.

Intelenet Global Services Limited

Intelenet Towers

Plot CST No. 1406 - A28,

Mindspace, Malad West

Mumbai 400064 INDIA

Tel: +91-22-667*****

Fax: +91-22-667*****

Reference: Kevin Dias(Deputy General Manager) tel# +91-22-667*****

Work Description: Working for a US process-Trans Union (Credit Bureau).Back office operations, Processing highly confidential data of the US citizens credit history, Updations, sending Disclosures to US citizens. Meeting Target, productivity as well as Quality set by the clients. Conducting ON Job Training for freshers.

Language Skills:

English:

German:

Hindi :

Marathi :

Good in speaking and writing

Basic hospitality related in speaking

Good in speaking and writing

Good in speaking and writing

Special Skills:

Microsoft Office

Basic Knowledge

Ms-Office , Basic of Tally, Lotus notes

Currently working on Fidelio version 8.

Language Skills:

English:

German:

Hindi :

Marathi :

Good in speaking and writing

Basic hospitality related in speaking

Good in speaking and writing

Good in speaking and writing

Passport Detials :

Passport no. : F4189626.

Date of Issue : 15/07/2005.

Date of Expiry : 14/07/2015.

INTERESTS :

Traveling, Group activities, Communicating, net surfing, Music.

Permanent Address: 22, Shakil Nivas CHS,

Mahakali Caves Road, Andheri (E).

Mumbai:-400093.

Maharashtra, India.

Tel.no:-022-********.

Declaration: The above given details are true to the best of my knowledge.

Mr. Pushparaj M Shetty.

Contact this candidate