ALBERT ALANIZ 361-***-**** ****************@*******.***
Objective:
Seeking a challenging career with a progressive company which will utilize my skills and abilities to add value
to their organization.
January 2013-Present
Machinist Helper
CCAD-Corpus Christi Army Depot
June 2010-2011
Sales Representative
Unifirst Corporation
●Developed new customer relations through telephone contact and sales activity.
●Consistently praised by management for the quality and timeliness of reports, attention to detail,
exemplary customer service delivery and team player attitude’
● Maintained and prioritized daily tasks and projects including: call logs, appointments, travel,
expense reports and general errands. Scheduled and confirmed appointments for all new business
leads.
● Contacted customers regarding unpaid and underpaid accounts, resolving all issues while
maintaining a positive and pleasant attitude.
●Was ranked #3 in the nation with exceceptional sales growth exceeding quota
DECEMBER 2008 – FEB.2010
Marketing Director
TEXAS CHRISTIAN CARE SLEEP CENTER
• Established relationships with physicians for investment opportunities into company
• Increased annual revenue and maintained patient load from first quarter to current
• Responsible for maintaining and increasing patient satisfaction
• Train new marketers on company policies and protocols
• Conduct in service presentations to physicians and staff about benefits of sleep studies,
insurance regulations and diagnoses, used proper methods and procedures in the
requisitioning, processing, issuing, location changes in storage, document control of assigned
equipment. Served as backup for planning and scheduling of training, suggestion coordinator
and attending meetings.
APRIL 2006 – DECEMBER 2008
Customer Service Representative for Durable Equipment Company
PRAXAIR HEALTHCARE SERVICES /12669 Sillicon Dr.SanAntonio Tx,78249 210-***-****
• Verify all patient and referral data by checking for qualifying Saturations, Sleep Studies,
AHI’s, Diagnosis codes, HCPC codes, signed orders or prescription
• Assist other CSR’s with processing referrals by completing intakes, verifying insurance,
inputting data into Mesta med
• Assist referral sources via telephone or faxed requests with completion or changes of new
and/or existing Medical equipment orders
• Relay new orders and/or changes to orders to delivery technicians via text messaging and/or
Nextel two way radio
• Print delivery tickets for technicians
Follow up on deliveries shipped via UPS or FedEx utilizing tracking system on web site
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Assist patients who call or walk in with questions and/or concerns
•
.
DECEMBER 2005 – MARCH 2006
Marketing Specialist for Durable Medical Equipment/Operations Manager of DME Department
CONCORD HOME MEDICAL /303 W.Sunset,SanAntonio,Tx. 210-***-****
• Conduct marketing/sales calls to medical providers and assist in providing their patients with
medical equipment
• Review, consolidate and finalize claims for billing purposes
• Educate medical providers about Home Health Care
• Responsible for remote office and supervising an employee by way of scheduling, routing and
tracking expenses
• In charge of inventory control, ordering and picking up supplies
• Coordinate benefits with insurance providers, i.e. Medicare, Medicaid, for patients utilizing
medical equipment
• Follow up with current clientele to ensure satisfaction of service and products
• Conduct in service presentations to potential clients giving an overview of services and
products
• Managed the operational supply budget ensuring that supply discipline and conservation is
adhered to.
AUGUST 2001 – DECEMBER 2005
New Business Marketing Representative
SAM’S CLUB
• Accepted new customer applications by phone and assisted in general customer service duties
• Developed valuable professional rapport with business managers, marketing personnel and
clients
• Demonstrated initiatives in setting standards for new business development, service delivery,
and customer relations
• Formulated pricing policies on merchandise according to requirements for profitability of store
operations
• Consistently achieved superior sales results by meeting and exceeding sales quotas
MAY 2001 – FEBRUARY 2002 Ben E. Keith Food Service
Outside Sales Representatives
• Called existing and potential customers initiating product orders
• Ensured orders were filed in timely manner and/or notifying customers of delays
• Performed all aspects of credit and collections as required by credit manager held a 95% to 98%
status on all transactions and collections.
JANUARY 2000 – MAY 2001
Driver Supervisor
BEN E. KEITH FOOD SERVICE
• Responsible for maintaining records on over 80 drives which consisted of D.O.T record updates,
handbook procedures, medical card compliances, vacation schedule, log books and backhauls
• Consulted with hiring team on new hires and administered safety training on safe loading and
unloading of trucks
• Reorganized driver check in department for a more productive operation, including providing
faster service with less returns
Reviews a variety of forms and records to assure accuracy and completeness of historical data.Inspects
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items for general condition and serviceability.
January 1995 – January 2000
Assistance Rental Manager
U.P.S. TRUCK LEASING
January 1995 – January 2000
• Trained civilian and military personnel on proper procedures and driving semi tractors and
box trucks
• Filled out insurance forms and related paperwork for proper billing
• Accommodated large companies such as, H.E.B., SySco, and Pepsi, in their rental needs for
transportation.
. Assisted the receipt of requests for supplies, ensuring receipt documents are posted correctly and the
storage of incoming and excess supplies/equipment items are accounted for. Oversaw inventory, transferred
and engaged in supply technician, clerical and warehouse work as well as vehicle fleet management.
1994 – 1995
Diesel Mechanic Helper
GLI DISTRIBUTING
• Repaired and maintenance of all diesel equipment, motors and lighting circuits
• Performed vendor surveys to find the highest quality parts for the lowest cost
• Performed preventive maintenance inspections on all diesel equipment, specializing on DT 466
type engines
1989-1993
Team Leader/Section SGT.
UNITED STATES ARMY, FT. HOOD
• Maintained and diagnosed major components on all track systems and heavy equipment
Performed proper checks and services in accordance with 10/20 Technical Manuals. Repaired and/ or replaced
major as well as minor deadline components on the M113A3 and
M113A3 Reset Pre Service
Replaced major components from tracked vehicles (M113A3,and M1064A3) such as, engines, transmissions,
and integrated sight units. Checked and adjusted gage readings, fluid levels and pumps. Received work orders,
prioritized tasks, assigned repair jobs based on training, experience, and current work and production load.
Trained new recruits on the fundamentals of marksmanship, proper handling, cleaning and
weapon safety
• Elected to participate on humanitarian mission to restore hope in Mogadishu, Somalia in
Africa
Education:
Foy H. Moody High School Graduated May 1985
Texas Engineering Extension Service (TEEX) Certified Safety And Health Official (CSHO) 10/23/2012
Training, Skills & Seminars
• Driver Management Course, San Antonio, TX, April 1998
• Product Knowledge School, Dallas, TX, October 2000
• Maintenance and Material Management, Ft. Hood, TX, November 1995
• Advanced Individual Training, Aberdeen Proving Ground, Maryland
• Leadership Development Course, Non commission Officer Academy
• OSHA720 Blood borne Pathogens-Texas Engineering Extension Service(TEEX) 06/2012
• OSHA511 Standards For General Industry(Safety)-Texas Engineering Extension Service(TEEX) 06//2012
• OSHA225 Principals Of Ergonomics-Texas Engineering Extension Service(TEEX) 06/2012
• OSHA7845 Recordkeeping Rule Seminar-Texas Engineering Extension Service(TEEX) 07/2012
• PRT256 Medic First Aid and CPR Instructor-Texas Engineering Extension Service(TEEX) 07/2012
• PRT300 Introduction To Oil & Gas-Texas Engineering Extension Service(TEEX) 08/2012
• OSHA2264 Permit-Required Confined Space Entry-Texas Engineering Extension Service(TEEX) 08/2012
• OSHA2045 Machinery & Machine Guarding Standards-Texas Engineering Extension Service -09/20
• OSHA521 Guide to Industrial Hygiene-Texas Engineering Extension Service(TEEX)09/2012
• OSHA2225 Respiratory Protection-Texas Engineering Extension Service(TEEX)10/2012
• OSHA7505 Introduction to Accident Investigation-Texas Engineering Extension Service(TEEX)10/2012
• OSHA7105 Evacuation and Emergency Planning-Texas Engineering Extension Service(TEEX)10/2012
• OSHA2015 Hazardous Materials-Texas Engineering Extension Service(TEEX)10/2012
• OSHA7205 Health Hazard Awareness-Texas Engineering Extension Service(TEEX)10/2012
Strengths:
• Bilingual (English/Spanish)
• Experience with Microsoft Excel and Word
• Good communication skills working with others to ensure maximum efficiency both positively
and enthusiastically
• Self motivated individual with initiative to improve and streamline procedures to increase
productivity
• Excellent customer service skills meeting customer needs the first time and every time
Accomplishments
• Commended on numerous occasions for quality and consistency of my performance
• Awarded Good Conduct Medal, 2 Army Achievement Medals, Driver Badge, Marksman Rifle
Badge, and a Mechanics badge
• National Defense and Combat Action Ribbon’s, Certificate of Service to the people of Somalia,
Africa
• Honorable discharge from the United States Army (1993)