Customer Service Management

Terance Brown

**** ********* ***** ** .* Mobile Al, 36618 251-***-**** ****************@*****.***

Objective: To secure a position that will utilize my skills and experience to maximum

potential, with the opportunity for advancement based on performance.

Summary of Qualifications

•

• • Strong Oral And Written

Catering and Quality Cooking

• Communication Skills

Food Preparation Experience

• Customer Service Skills, Organization

• Strong Work Ethic

Skills,

• Experience Menu Design

• Superior Troubleshooting/Problem

• Proven Leadership Ability

Solving Skills

• Knowledge of Cooking Skills

• Shipping/Receiving Experience

• Ability to Work with Others

• Cooking to Order

• Time Management Skills

• Safety and Sanitation Knowledge

• Determination To Succeed

Professional Experience

08/2005-10/2012 Survivors of Mental Illness Mobile/AL

Director

• Responsible for maintaining the day in center business operation on a daily basis.

• Managed 4 employees and 40 patients on a daily basis.

• Responsible for maintaining the budget, paying bills, weekly pay roll, monthly board meetings,

• healthy menus, food and supply inventory.

• Responsible for empowering patients and teaching basic living skills by organizing activities

providing skills such as eating healthy, money management, leadership roles, coping skills,

counseling, personal health and medication management on a daily basis.

• Community liaison for seeking partners to petition financial funding and linking patients with other

services available.

02/2003-08/2005 Admiral Semmes Hotel Mobile, AL

Buffet Cook/Line Cook

• Responsible for setup of Italian pasta and Cajun dishes work station on the weekend.

• Cooking food tickets to orders place by customers.

• Responsible for food preparations before rush hour.

03/2002-05/2005 Bishop State Community College Mobile, AL

Catering/Line Cook

• Prepare food for catering event and help with catering setup.

• Create a Bi-Weekly Menu for the buffet setup.

• Pulled food orders maintained clean work area in the kitchen.

• Performed food shipping/receiving duties weekly.

Education

• 05/2005 Received Associates Degree of Culinary Arts --Bishop State Community College Mobile, AL

Member of the American Federation Chef Association Chapter 11

Volunteer with Mobile Parks and Recreations

References Available Upon Request

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