PHYLLIS LOHAR-SINGH
Cell: 510-***-**** Email: ***********@*****.***
Objective: To utilize my skills in the capacity of Human Resources
Generalists
Customer Service * Office Administration *Public Speaking/Orientation *
Reference Checks * Live Scan * Personnel Recruiting * Job and Career Fair
Representation * Human Resources Administration
Work Experience:
Human Resource Analyst, Kaiser Permanente HRSC, Oakland, CA (contract;
Rose International) 9/24/12-1/4/2013
. Provide support to employees covering 7 regions in a call center
environment.
. Preform basic to complex transactions using PeopleSoft software.
. Research case by case and apply appropriate action to resolve the case.
. Analyze data that is incomplete or misdirected to achieve the appropriate
resolve to the case.
. Transaction consist processing new hires/rehires, terminations,
update/change/correct personal data/ provide information to various
request from a variety of customers, verify and process leave time
information, verify and input certificates and licenses data, processes
transfers and promotions.
Transitional Employment Specialists, Goodwill Industries, Antioch, CA
6/18/12-9/21/12
. Research and secure companies to hire Welfare-to-Work participants
. Screen and match candidates selected by County Human Services agency to
participate in program
. Place candidate in Goodwill position for On the Job Training
. Facilitate Orientations
. Provide support to participants to encourage successful completion of
program
. Design and provide soft-skill training modules
. Provide weekly/monthly reports to Human Services agency
. Mediate with Store Managers
. Maintain case files, hardcopy and electronic
. Make worksite visits 3x weekly
. Provide support to participant during the transition to work
. Compile report on each participant's progress
. Maintain timesheet and payroll reports
. Distribute pay stubs
. Liaison for sub-contractor and County Human Services agency (New
Horizons)
Intern Recruiter, Bank of the West, San Ramon, CA (contract; Rmex) .
4/2012-6/2012
. Post intern positions on company and university recruiting systems
. Screen more than 400 resumes to match with 30 corporate summer intern
positions
. Schedule interviews for candidates with Managers throughout California
. Process all administrative HR documents
. Facilitate Orientation for two segments
Human Resources Manager, Larkin Street Youth Services, San Francisco, CA
2007 - 2012
. Primary contact to Human Resources Department.
. Assist Director of Human Resources with projects, reports and documents
pertaining to personnel activities as directed.
. Manage and perform day-to-day functions of Human Resources department
supporting 182 employees.
. Liaison to benefit vendors and training vendors.
. Process, verify and maintain personnel documentation new hires,
transfers, promotions and terminations.
. Developed electronic recruiting process to improve communication with
applicants and managers.
. Communicate with Managers to updates and develop job descriptions and
classifications to ensure job descriptions interpret the position
requirements.
. Communicate company personnel policies and procedures, and benefits to
employees and job applicants.
. Record and retrieve employee data using ADP HRIS to update personal
information, salary changes, leave of absences, new hires, retention and
termination reports, and supervisory reports on performance evaluations.
Maintain timeline for employees on LOA, FMLA, and WC
. Gather and maintain personnel records regarding disciplinary actions.
. Research employee files to answer inquiries and provide information for
personnel actions.
. Update company forms, Policy and Procedures Manual and Employee Handbook
. Answers questions regarding examinations, eligibility, salaries,
benefits, and other pertinent information.
. Provide support and guidance for employee relations. Research and provide
data to support employee-to-employer relationships.
. Requests information from law enforcement officials, previous employers,
and other references to determine applicants' employment acceptability;
Phyllis Lohar-Singh
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. Process, review and screen employment applications to evaluate
qualifications or eligibility of applicants.
. Create and manage advertisement to attract qualified candidates.
Research resources to post job vacancies.
. Design and facilitate monthly agency Organizational Orientation and
weekly New Hire Orientation.
. Arrange and track employee training attendance (CPR/First Aid, Harassment
Training, and Diversity Awareness Training).
. Review personnel files for audit.
. Process wage garnishments and EDD reporting.
. Supervise and train HR volunteers and interns staff.
. Manage interviewing calendar for 18 Directors and Managers.
. Prepare OSHA report.
Project Assistant - Chevron Corporation, San Ramon, CA (contract:
Preferred Staffing Group) 7/2006 -7/2007
. Provide support to global real estate services to operations.
. Assigned special project to standardize electronic ticketing process
using complex excel spreadsheets and problem solving.
. Facilitate weekly virtual meeting, record, transcribe and distribute
minutes to Managers, Stakeholders and Project Leaders
. Provide project coordination to produce training materials for
application updates and enhancements
. Provide project assistance for CBRES service applications
. Liaison for projects working with IDC, MFP and Business Suite Tools
. Prepare complex spreadsheets
Provide administrative support for User Group meetings 4 times monthly for
service applications
. Record minutes at a variety of weekly/monthly meetings
. Facilitate team meetings
. Manage Outlook tasks and calendar for BSRM team
Project Manager, Washington Mutual-Card Services, San Francisco, CA
(contract: Preferred Staffing Group) 2005 - 2006
. Manage 46 print and plastic collateral projects in the credit card
marketing department. Create and maintain statement stuffers to
correspond with numerous advertising campaigns.
. Managed card inventory and distribution.
. Liaison for WAMU Business Owners and Ad agency
. Manage multiple print and plastics projects
. Facilitate meeting with stakeholders
. Mock up collateral for needed changes
. Traffic projects between WAMU stakeholders and Ad agency
. Prepare weekly status reports
. Prepare work orders
. Prepare reports
. Manage inventory for timely distribution
. Maintain sample files of plastic and paper collateral
Human Resources Recruiter, Oakland Unified School District, Oakland, CA
2002 - 2004
. Interviews applicants to obtain information on work history, training,
education, and job skills.
. Reviews and evaluates applicant qualifications or eligibility for
specified licensing, according to established guidelines and designated
licensing codes.
. Screens and refers applicants to hiring personnel in the organization,
making hiring recommendations when appropriate.
. Contacts applicants to inform them of employment possibilities,
consideration, and selection.
. Conducts reference and background checks on applicants.
. Advises managers and employees on staffing policies and procedures.
. Informs potential applicants about facilities, operations, benefits, and
job or career opportunities in organizations.
. Performs searches for qualified candidates according to relevant job
criteria, using computer databases, networking, Internet recruiting
resources, cold calls, media, recruiting firms, and employee referrals.
. Prepares and maintains employment records; hires applicants and authorize
paperwork assigning them to positions.
Education:
. B.S. - Business Management, University of Phoenix, Oakland, CA
o Minor: Personnel Management
. A.A. - Liberal Arts, Berkeley Community College, Oakland, CA
. Employment Law Seminar, Willis Insurance Company, San Francisco, CA
. FMLA Seminar, Willis Insurance Company, San Francisco, CA
Computer Skills:
. Microsoft Suite (Word, Excel, Access, PowerPoint) PeopleSoft, ADP HRIS