Human Resources Management

Norbert E. Morales Carrero

Reparto Playa Calle Cipres S 25 A asco, P.R. 00610

E-mail: *******.*******@*****.***

Phone: 787-***-****

Education: Master's degree of science of Business Administration,

Majoring in Human Resources Management

University of Phoenix, Guaynabo P.R. Campus

August 30, 2003 - July 23, 2005

Bachelor's degree of science in Business

Administration,

Majoring in Hotel Management

Interamerican University, Aguadilla P.R. Campus

January 18, 1998 - May 28, 2003

Job

Experiences: May 04, 2010 - May 14, 2012

Aerotek Staffing Agencie

> On Premise Coordinator (Fenwal Inc. Maricao, P.R.)

In Charge of the employees & Supervisors in

terms of:

* Represents Company at job/career fairs.

* Reviews staffing needs with management.

* Revise, edit and translate Human Resources documents.

* Assists management with resolving employee relation issues.

* Coordinate, prepare, organize and provide trainings for new

hire people.

* Drive employees, supervisors concerns through a resolution

(counseling and investigations) according to State, Federal

Labor, and Internal Politics.

* Recruitment and Selection process and exit interviews.

* Corrective actions, awareness, warnings (Documented).

* Present information in presentation format, forms, table

and spreadsheets.

* Assists with the processing of new hires by entering

information into payroll system and time clock system.

* Ethical management of sensitive and confidential matters

related to employee relations and any other HR activities.

* Provides administrative support for Director of Human

Resources as required.

* Forms: SINOT, FMLA, I-9, FSE (Estate Insurance Fund),

499, Chauffeur Insurance,

Maternity Leave, Military Leave, Medical Leave,

Vacations, Funeral Leave.

* Plan and Schedule Activities for Employees and Visitors.

* Update employee database of personal information.

* Payroll System: Kronos Workforce

* Compensation: Medical plans, dental, 401 K

November 16, 2005 - November 27, 2009

Federal Housing Department Municipality of Mayaguez, P.R. 00680

> Human Resources Generalist

In Charge of the employee's documentations in

terms of:

* Primarily responsible for maintaining day to day

communication with employees, supervisors.

* Administer Attendance Programs including updating and

reporting on attendance statistic.

* Drive employees, supervisors, managers concerns through a

resolution conduct and support internal investigation

according to policies, practices and procedures.

* Forms: SINOT, FMLA, I-9, FSE (Estate Insurance Fund), 499,

Chauffeur Insurance, Maternity Leave, Military Leave,

Medical Leave, Vacations, Funeral Leave.

* Partner with occupational health in terms of documentation

(SINOT, FMLA, OSHA) sick and maternity leave cases

analysis.

* Assist Human Resources Director in legal matters related to

our agency.

January 8, 2003 - September 29, 2005

Rincon of the Seas Grand Caribbean Hotel

> Front office clerk

In charge of the following duties:

* Provide trainings to a new hired people

* Front office Representative

* Housekeeper

* Reservation Agent

* Concierge

* Bellman

Languages: English, Spanish (Fully Bilingual)

Summary of

Qualifications: Fidelio 2.10 version, People Soft, Nova, Nova Plus,

Ceridian, Kronos, Quantel, Virtual Hotel, Sabre, (Power Point,

Word, Excel, Publisher, Outlook, Internet), Microsoft Office

2010.

Technical &

Administrative

Knowledge: * Proficient in ADP Time Saver.

* Specialized training in employment law, compensation,

organizational planning,

organization development, employee relations, safety, training,

and preventive labor relations.

* How to do schedules per week, per month.

* How to manage Human Resources budget.

* Compensation: Medical plans, dental, 401 K

* How to do presentation to groups in English and Spanish.

* Knowledge of business office operations, filling procedures.

* Good punctuation, spelling, grammar and attention to detail in

(Spanish, English).

* Knowledge of the Total Quality concept and how this concept

applies in the Hotel & Tourism Industry.

* Excellent interpersonal and communicative skills, Ability to

work in a fast-paced environment.

* Strong problems solving skills and Team-Building.

* P.R. OSHA Forms: (OSHO 300), (OSHO 300 A), (OSHO 301).

Certificates:

* Adecco Consulting Labor Legislation Certificate (Attorney

Ricardo Pizarro).

* Puerto Rico Super Host certificate from the Tourism

Company of Puerto Rico.

* Puerto Rico and Federal Labor Law last approved

legislation, (Almena Consultants Group).

* Education department of Puerto Rico, Professor of Technical

Courses Certificate (Hotel &

Tourism Industry).

* Participation Certificate in the First Hotel International

Administration Congress celebrated in

Punta Cana, (Dominican Republic).

References: Will be gladly provided upon request.

Contact this candidate