Richard E Mann

PO Box *****

La Jolla, CA *****

949-***-**** abxw3t@r.postjobfree.com

SUMMARY

Over 20 years of professional services experience in the IT Industry

including operations and analysis, programming and analysis, performing

systems upgrades, conversions, implementations, systems administration,

leading and managing projects, business analyst, I.T. Management, Q/A

testing and help desk analysis.

Strengths include solid communication skills, operational, supervision,

planning, development, maintenance, troubleshooting, testing and

implementation skills. He has excellent interpersonal and strong leadership

skills. He is available for immediate interviewing.

SKILLS

IBM AS/400 (iSeries), OS/400(V5R4), UNIX, AS/400 Security, HMC, LPAR,

BRMS, Citrix, Sonicwall VPN, Vision Solutions, MIMIX, Raid/Mirroring, S/38,

S/36, S/34, PC's, AS400/Query, SQL, CL, COBOL, RPG/400, RPG II, subfiles,

Windows XP and NT, Windows server 2003 and 2008, Active Directory, UNIX,

PDM, SDA, DFU, DBU, DDS, SEU, AS/SET, BPCS, PRMS, Main Saver, Project

Management, SDLC, RF, Business Analyst, NetWare, Infor, JD Edwards, VAI,

CISC/RISC, Q/A testing, Change Management/ Control, TCP/IP, TSO, CA7, JCL,

Visual Basic, Web Development, E-Commerce, Disaster Recovery planning and

testing. Working knowledge of Microsoft Project and Microsoft Office

Systems (Word, Excel, and PowerPoint), Sharepoint, mindSHIFT

Cloud.

EXPERIENCE

CareFusion/Cardinal Health, San Diego, CA

2/2011 to 3/2013

AS/400 Infrastructure and Application Engineer

. Install and maintains Operating Systems releases and PTF Levels.

. Determines requirements for corporate data security.

. Implements and supports the change control process and provides

support to the change control administrator.

. Performs peripheral selection, configuration, and implementation.

. Supports AS/400 and Microsoft Windows 2003 network communications

requirements.

. Overall responsibility for support of the production environment.

. Installs and maintains all utility software needed on the AS/400.

AS/400 queries and database administration.

. Develops standards for Inter-platform communications and file

transfer.

. Provides first level support to programming / development staff.

. Provides training and assistance to the end user help desk staff.

. Acts as the first line of support to all users.

. Supports specialized PC software to connect to the AS/400 and tracts

license usage.

. Performs disaster recovery planning/ testing.

. Aid in the determination of feasibility of new technologies and makes

recommendations.

. Supports all versions of OS/400 including upgrades.

. Supports MainSaver, PRMS, BPCS, SQL, Global Trade/Eclipse and SAP

Interfaces, Cognos payroll/HR.

. Performed Month End and Year End closings for BPCS

. Acting Project Manager in AS/400 projects/migrations.

. SOX and FDA compliance and documentation.

. Migrated AS400 data to Cloud computing LPARS hosted by mindSHIFT

Technologies.

Mann International 2002 to

2010

AS/400 iSeries Professional Projects

Clients: Hyundai(2002-2005), National Car Rental(2004-2006), National City

Bank(2004-2006), Palama Holdings, LLC(2007-2008), Pacific Health Corp(2008-

2010)

. Possess solid business and organizational skills, participate in both

business and IT strategic planning and demonstrate leadership in the

use of business analysis tools and methodologies.

. Provided client support and consultation for IT issues as well as

advice in their area of expertise.

. Provided computer training and services. Provided analysis of business

and financial affairs.

. Hiring, Supervision/mentoring of I.T. staff. Selecting key vendors.

. Development and management of project plans related to the application

development initiatives, from project planning and designs through

testing, implementation and maintenance.

. Have a considerable understanding of current and emerging IT products,

services, processes, and methodologies, along with a continuing

understanding of the business function and process.

. Able to understand business requirements, goals, and risks in order to

formulate and define the technical scope and objectives of projects.

. CL programming experience, job schedule entry scheduling

. Formulating/writing/enforcing AS400 security policies, standards and

procedures (QAUDJRN).

. AS400 Administrator duties including OS/400 and Software PTF

upgrades, system/server backups, user profiles, end of day, Qprint,

journaling, system and application analysis and support, TCP/IP.

Coordinated service contracts and key vendors, install and update

MIMIX.

. System Backup Strategies & Tape Management, LPAR, Performance

Monitoring & Analysis, Perform problem analysis on iSeries platform,

Provide technical expertise & mentoring, Participate in the Disaster

Recovery & High Availability testing, Document & update policies /

procedures, capacity planning, performance tuning. Network and User

administration, interaction and support, Intrusion Detection System

and firewalls.

Compuware Corporation, Farmington Hills, MI

1998 to 2002

Project Manager in Professional Services Division

. Responsible for AS/400 System Security Analysis.

. Performed Y2K compliance acceptance testing for IBM AS/400 on JD

EDWARDS.

. Completed disaster recovery planning and testing.

. Serviced Major Automotive, Financial, Manufacturing and Retail

companies who utilize the IBM AS/400.

. Developed and maintained project methodology.

. Interfaced with clients and key vendors.

. Responsible for hiring and supervision of programmers and operators.

. Worked one on one with the controller and users of the AS/400

documenting their job function, daily activities of system usage and

business needs, then presenting this information to the programmers.

. Selected and utilized automated testing tools, test scripts, test

cases, change control, iSeries test tools.

. Responsible for the development of the test strategy, plans and

schedule of activities as well as the development and execution of

load test scripts. Assist with preparing test plans, test scripts,

test scenarios then run and document results to show ROI.

. Responsible for coordinating all technical, environmental, and data

aspects of the testing effort and ensuring that the testing effort

takes place within the appropriate timeframes.

. Analyzed and drove the results of the testing effort as well as

ensured the remedial efforts were addressed.

. AS/400 system security experience (working with System Values).

IBM, Los Angeles CA 1997 to 1998

Project Coordinator/Lead

. Coordinated the Y2K project for AS/400 re-insurance systems software.

. Interfaced with Senior IBM Consultants as well as users of the IBM

AS/400.

. Provided analysis of critical data paths, date related call fields,

developed and maintained project methodology, added century fields to

file layouts and populated files with production data, modified OCL's,

and modified programs as needed.

. Reviewed disaster recovery plans and worked with hot sites (performed

system testing and implementation) and performed system, regression

and acceptance testing to legacy software for Insurance Corporation

Hanover in Los Angeles, California.

EDS, Automotive Retail Group, Troy MI

1995 to 1997

Systems Engineer

. Responsibilities included IBM AS/400 Black Box CISC/RISC installations

and upgrades for Saturn retail facilities. Extensive travel involved.

. Downloaded PTF's to appropriate release level, checked DASD, pools,

upgraded OS/400 operating system, performed full system save,

unload/reload method, diagnosed and resolved hardware and system

operation concerns on-site and through phone communications. Building

and maintaining system roadmap and standards.

. Interfaced with IBM CE and Saturn Personnel to resolve problems.

. Performed testing of RISC software and AS/400 applications.

. Trained and provided support for dealer service representatives with

the upgrade and installation procedures.

. Coordinated and scheduled teams to perform customer satisfaction

callbacks.

. Helped to provide continuous technical support to the client.

. AS/400 Security, User profile maintenance experience, object authority

maintenance.

Compuware Corporation Farmington, Hills MI 1992 to

1995

Professional Staff

. Performed IBM AS/400 consulting including programming, systems

administration and technical support in COBOL and RPG400.

. Resolved hardware and software problems as well as provided effective

documentation, software testing and implementation.

. Assisted with AS/400 system conversion and installed and tested

software for quality control.

. Upgraded PC's, interfaced with MIS staff and vendors along with

providing customer support. Developed, tested and maintained a

disaster recovery plan for Financial Institution.

. CL programming experience, job schedule entry scheduling.

ACROMAG, INC., Wixom, MI 1991 to

1991

Programmer/Analyst

. Responsibilities included maintaining and enhancing programs in the

following systems: A/R, A/P, Payroll, Order Entry, Inventory Control,

HR, and Sales/Marketing in COBOL.

. Utilized subfiles, Queries, DFU, SDA, SEU, CL.

. Tested software using DEBUG and ran daily, weekly and monthly backups.

. Printed all reports, and performed all system maintenance and upgrades

on IBM S/38.

Bell Atlantic Business Systems, Troy MI

1986 to 1991

Customer Support Coordinator

. Trained operations personnel on back-ups, PTF and SSP upgrades.

. Performed System maintenance and upgrades.

. Resolved hardware and software problems.

. Developed disaster recovery plans and procedures, assisted in disaster

recovery restoration, worked with hot-sites, provided customer support

through phone and via telecommunications while developing and

maintaining effective documentation for Volkswagen retail facilities

on the IBM S/36 and PC's.

EDUCATION

Spring Arbor University, MI - Bachelors, Computer Science and Business

Certification

Major: Data Processing, Southwest Oakland Vocational Ed. Center, MI

Systems Administration, IBM Guided Learning Center, MI

Mainframe to Web Development, Compuware Education Center, MI

SQL, Compuware Education Center, MI

Honors and Activities

AS/400 Users Group, NASD Series 6 and 63, Insurance licensed.

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