Customer Service

Location:

Posted:

June 10, 2013

Krystle Foster

*************@*****.***

Objective: To obtain a position that will utilize my skills and experience to maximum potential, with the opportunity

for advancement based on performance and an ability to perform skills with little to no supervision,

extremely quick learner, and the ability to maintain professional standards both internally and externally.

Experience: TRC Staffing/Morpace Inc. Farmington Hills, MI

6/12-present Call Center Representative

Call residential and business to have them participate in a survey study.

Reasonable Printing, Inc. Detroit, MI

1/03-6/12 Printing and Tax Services-Clerical/Customer Service

Responsible for scheduling of appointment, preparing the tax packages for clients, assist clients as

needed, updating of the filing system, and maintaining the calls of the clients.

Wayne State University Detroit, MI

1/04-1/05 Center for Urban Studies-Survey Evaluator

Organized and reviewed reports submitted by different non-profit organizations to determine grant

qualifications by the Mayor and the City Council.

12/02-6/03 Metro Detroit Girl Scouts Detroit, MI

Albert E. Winship Middle/Elementary School Youth Specialist

Assisting student with homework and after school activities.

6/02-12/02 Little Caesars Detroit, MI

Pizzeria

Responsible for updating inventory, meal preparation, and cashiering duties.

5/01-8/01 Farmer Jack’s Detroit, MI

Grocery Store

Responsible for the cash out process of customers and front end bagging.

Skills: Microsoft Access, Word, Excel, Power Point, Mathematics,

Communication skills, Interpersonal skills, Organizational skills, and Internet

Education:

6/09-3/11 Kaplan Career Institute Detroit, MI

Medical Assistant

8/06-5/07 Wayne County Community College Detroit, MI

Physician Assistant

11/06-2/07 Sankofa Career Services LLC Warren, MI

Phlebotomy Technician

1/04-1/05 Wayne State University Detroit, MI

Liberal Arts

8/00-6/03 Oak Park High School Oak Park, MI

Diploma