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Salvatore P. Nigro
*** ********** *******, *********, ** 11749 . ********@*****.*** . 516-882-
5070
Desktop Support/Computer Technician
Summary
Certified, proactive PC Technician with experience in restoring PC
hardware, updating software, and resolving common PC issues. Experience in
assembling, maintaining, and repairing computers and peripheral equipment.
Proficient with Microsoft Office programs combined with excellent technical
and problem solving skills. Ability to work independently and in a team to
provide solutions to basic troubleshooting issues.
Key Qualifications
Installation of hardware/software
Knowledge Operating Systems
Strong knowledge of Windows XP/Vista/7
PC, Laptop, and printer repair
MS Office products; Word, PowerPoint, and Excel
Virus removal
TCP/IP, DNS, Networking, routers and firewall
Configuration of wireless networks
Excellent troubleshooting and resolution skills
Ability to quickly learn and master new technologies
Technical Skills
Operating Systems: Microsoft Windows (XP, Vista, 7)
Hardware: Motherboard/BIOS, CPU, Power supply, Memory, Hard Drive, RAID,
Video card, Sound card, DVD/CD-ROM, Network interface card, Computer case,
CRT/LCD display, PCI, USB, Gaming input devices, Inkjet/Laser printer
Software: Microsoft Office: Word, Excel, PowerPoint, Outlook, Internet
Explorer, Adobe Acrobat
Utilities: Norton Antivirus, Windows backup, Disk defragmenter, Disk
Cleanup
Device: Linksys, Netgear routers, Dlink; DSL/Cable modem; Ethernet
cabling; Print server
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Professional Experience
Information Technology, Innovative Computer Product, Inc,
Plainview/Freeport, NY, Feb 2013-Present
Imaging
Burn
Repair motherboard, replaced memory, hard drive, motherboard, and
CDRW/DVDRW.
Upgraded memory, hard drive, and CPU
Order Processing for shipping.
Diagnosuing PC, Laptops and LCD Monitors.
Clean installs of operating systems and applications.
2
3 Independent Consulting, 2002 -Present
Assist 10+ clients yearly in diagnosing their PC's or laptops.
Repair, clean, wipe, and back up client's PC's.
Perform virus removal
Clean installs of operating systems and applications.
Replace LCD screens and hard drives as well as add RAM
Accounting & Bookkeeping Assistant, General Utilities, Plainview, NY, 2008-
2010
Assisted in the management of financial departments with the responsibility
for Budgets, Forecasting, Accounts Payable, Accounts Receivable cash
application, billing, payroll input, and adjustments affecting accounts
receivable and accounts payable.
Used computerized software for calculating and recording data.
Utilized Microsoft Excel for accounting tasks
Utilized MS Word and PowerPoint to convey accounting concepts
Office Assistant, CMS (Charney Marketing Service), Massapequa Park, NY,
2004- 2008
Filed, scanned, and assisted employees with Excel, Words, PowerPoint, and
mailings.
Intern, K.B.I. Group (Commodities Market)-New York Mercantile Exchange- NY,
NY, Summer 2001-(contract)
Cooperative work-initiated the use of stock computer software programs and
prepared paperwork for the owner in a commodities market environment
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Training and Certifications
New Horizons United Training, Melville, NY, 2011-2012
Attained CompTIA A+ Certification (2012)
Education
Associates of Applied Science-Business Technology(2002)
Rochester Institute of Technology, Rochester, NY