Human Resources Sales

Mark S. Whitehouse S.P.H.R., G.P.H.R.

**** ***** *****

Concord, CA 94521

************@*****.***

Cell: 925-***-**** Home: 925-***-****

A successful cross-industry experienced Executive Human Resources professional with a

proven track record in dynamic international business environments. A proven

“PEOPLE” professional.

SELECTED ACHIEVEMENTS:

Complete Sr. Human Resources Management of E.M.E.I.A. divisions including

Afghanistan, UAE, Upper and Lower Africa, South America, and Upper / Lower

Pacific Rim (Australia, New Zealand) China, Singapore.

Multi-location, (465) national, international Human Resources Strategic and

Tactical Management/Recruitment of Executives, Managers, Sales Executives,

Engineers, Mining, Heavy Construction, Life Sciences, Bio-Medical, Bio-

Manufacturing, Agra Business, Sales, Solution Skilled, Software Developers,

Warehouse, Operations Executives and Field personnel, Heavy Construction, Oil

Gas, and Manufacturing professionals.

National, international, technical and executive relocation. Established effective

international relocation procedures, including designing and developing a benefit

plan to support ex-pat’s, Local Nationals, and their families.

Directed all aspects of Employee Relations. Counseled employees on personal

and/or job related issues. Implemented IESP Program for field employees.

Developed, revised, updated and implemented Affirmative Action Plans

according to the companies’ requirements. Represented the corporation at

Workers’ Compensation, Unemployment inquiries/hearings. Collective

bargaining, grievance, re-negotiating new contracts with various unions.

Designed, re-designed, domestic and international programs and strategies that

would adjust and support 265 separate offices. (45,000+ people) including

international offices (165)

Maintained appropriate files on protective classes in the company. Reviewed job

requisitions to ensure equal consideration. Responsible for all internal promotions

based on corporate performance guidelines. Developed and taught “Mentoring

Coaching Program” for managers and supervisors on training and promoting of

selected employee groups.

Developed, modified and tracked salary ranges. Established and administered

salaries, increase forecasts, and redeveloped executive compensation to include

deferred compensation plan.

Oversaw entire HR side of Merger / Acquisitions of the corporation; managed

divestitures, right-sized, downsized, and concentrated on retaining top talent of

acquired asset. Responsible for communicating corporate integrity to acquired

employees. Well versed in SAP, PeopleSoft, Personic, Resumix, ResHire, AIRS /

Oxygen, Six Sigma, Page Up, Taleo, People Click, Web Hire, iCIMS, well versed

in SPOT government process and implementation.

Mark S. Whitehouse Page 2

PROFESSIONAL EXPERIENCE:

Baxter Healthcare International 7/2012 to Present

Manager, Organizational Development, Talent Management

Responsible for Management Essentials Training programs and 30 other training

programs for global manufacturing base.

Redesign New Employee Orientation, Leadership on-boarding global program

Re-align performance expectations on manufacturing leadership positions.

Calibrate Compensation grades and levels bringing in levels for international

assignments and high cities.

BLACK & VEATCH GLOBAL ENGINEERING 2/2011 to 6/2012

In Country HR Director, Afghanistan, UAE, KHPP Kandahar Helmund Project

Overseeing all In-Country HR responsibilities for 8 separate areas in Afghanistan,

UAE, (managed a total of 8 HR employees) USAID PROJECT

Worked with managers to build recruiting plan for Construction, Electrical, Civil

Engineering, Logistics, Security and Camp Hospitality 3 year program to repair

and increase output for Kajacki Dam. Increase 2 million users to 9 million users

of electrical output.

Oversaw and developed international Visa, Work Permit, and Multiple Entry

Visa programs to support aggressive buildup of engineers and support staff.

Worked with multiple culture staff driving to develop positive plans for;

maximum effective work environment solutions and reaching a positive employee

relations goals. 120% productivity without adding staff.

Developed solutions for emergency evacuation, healthcare, employee programs to

maintain positive results and cost effective solutions.

Responsible for SPOT implementation and LOA’s, CAC card, and ISAF badge

distribution

Mark S. Whitehouse Page 3

B. M. C. Bio - Technology Group 6/2005 to 2/2011

Western HR Business Partner / International Director of H.R.

Reported to the CEO, Responsible for the corporate staffing, employee

relations, coaching, training, and human capital, of 157 different worldwide

offices, 5,500 employee

Maintained daily relationships with leadership base of 7 divisional operation

vice presidents responsible for sales of 50 million. Oversaw all recruiting of

leadership positions. Approx. 80% travel

Implemented all compensation plans and the opening of seven international

(Western Europe, Korea, Taiwan, and other Asian locations) offices.

Managed six employees in the HR department located in regional offices.

Directly responsible for maintenance of the 401(k), DB pension, benefits, HR

reporting, and HR audits. Developed field management employee relations

strategies, resulted in a 120% increase in sales of selected field sales groups.

Designed a succession plan for second generation of branch managers,

manufacturing leads, warehouse personnel, developed a strategy and produced

a tactical rollout to train, and educate and retain tomorrow’s leaders.

Employee Retention tripled under this new career ladder track program.

Completely re-designed corporate recruiting program for all positions

WILBUR-ELLIS COMPANY 3/2003 to 5/2005

Corporate Director of Human Resources

Responsible for the employee relations, training, human capital, and recruiting of

148 different worldwide offices. 2,500 employees. Oversaw all recruiting of key

positions.

Maintained daily relationships with internal leadership base of 5 divisional vice

presidents responsible for agriculture sales of 1.6 billion

Oversaw and was responsible for Human Resources department. Managed six

people in the HR department, which extended into field locations

Directly responsible for maintenance of the 401(k), DB pension, benefits, HR

reporting, payroll and HR audits.

Developed a field management employee relations program, resulting in a 90%

drop in lawsuits against the company and its employees

Mark S. Whitehouse Page 4

EMC CORPORATION 12/1999 to 2/2002

Western Divisional Director of Recruiting / Human Resources

Reported to the Western Divisional V.P. of Sales; Responsible for all Human

Resources activity in fourteen separate states; 65 offices, client base of 6,500

executives, managers and professionals. Implemented several programs to attract

and retain top high tech talent in the Silicon Valley including the competition’s

top talent.

Recruited Executive Level Sales, Systems Engineers and developers for

exploding Life Sciences growth at EMC.

Responsibilities included Employee Relations with accountability for

implementing, communicating and interpreting policies, programs and legal

issues, resolution of grievances, and several reduction- in- force business case

implementation; Employment and Management Recruiting with accountability for

development and execution of recruiting strategies, staffing and organizational

analysis and career transition counseling; Management Development with

accountability for assessing developmental needs and providing programs to

increase professional growth and maximize productivity.

Compensation with responsibility for developing job evaluations, job

descriptions, career path models and succession plans in support of retention

strategy and expense control targets.

Mark S. Whitehouse Page 5

Oracle / StorageTek Inc. 9/1996 to 12/1999

Sr. Staffing Partner (Consulting Assignment)

Responsible for all international/national recruiting for the Solutions Business and

Telecommunications Group (1758 openings); Recruited high level Solution Sales,

Marketing, Technical, and Sales Consultants. Advised H.R. Managers on stream

lining hiring procedures to process candidates more quickly thereby, not losing

qualified applicants. Interfaced with various companies uncovering potential

candidates due to layoff / downsizing. Responsible for the training of managers in

various policy issues.

Responsible for recruitment of executive corporate staff (V.P. and above). This

includes replacing 270 open positions due to lack of interest in relocation from

Boston, MA to Denver, CO. strategically planned recruitment for ten separate

departments.

Assisted Sr. V.P. in redesigning departments / organizational development;

organizational analysis and career transition counseling to reduce turnover and

strengthen retention of current staff due to two separate mergers within one year.

Designed compensation model to capture corporate retention goals.

CSG Software Systems, Inc. 6/1995-9/1996

Director of Employee Relations/Sr. Regional Staffing

Responsible for multi-location, national/international Employee Relations

Programs; Administrated all benefit/compensation plans for all personnel in the

Colorado/National/International offices. Developed updated expansion plans into

new markets. Designed/implemented organizational diagnosis, facilitation plans.

Responsible for creating a positive and motivated team environment.

Implemented non-traditional, result-oriented procedures to build better team

communication. Trained managers on team building skills. (TQM). Implemented

updated group process and diversity plans. Consulted with

Telephony/Telecommunications managers about conflict resolution

plans/procedures. Assisted with development and strategy of IPO

Mark S. Whitehouse Page 6

ESSO/MARBA Petroleum Corporation 9/1984-5/1995

International/Domestic World Wide Human Resources Vice President

Esso/Marba is a manufacturer of Petroleum, Textile, and High Technology products

worldwide distribution. Esso employed 43,000 people comprised of approximately 60%

non-union and 40% union in 265 different locations. (Ghana, Ivory Coast, Nigeria,

Egypt, Kenya, Uganda)

Supervised human resources managers in each of five operating regional

headquarters. Designed procedures to restructure the operations in two divisions

reduced expenses $13.4m. Designed and implemented company-wide annual

performance review system for exempt and non-exempt. Established standardized

international job and salary grade structure.

Established bonus plan for corporate and division executives. Standardized

benefit programs for operating ex-pat divisions. Responsible for the replacements

and on-boarding of vice presidents/general managers at three divisions. Oversaw

initial support staff for corporate vice presidents, directors, and managers.

Created and implemented management policies and procedures for new Intranet

Web Site. Designed/conducted management training programs on hiring, effective

performance review, and situational leadership; Managed, development of

corporate affirmative action plan;

Developed company-wide employee referral strategy for recruitment; Established

controls to monitor unemployment and workers’ compensation claims. Directed

documentation for legal counsel for litigation to the Supreme Court of the United

States. Developed and implemented the company’s first method of standardized

management policies.

EDUCATION:

Bethany College, Paulin Center for International Studies, St. Johns College,

Trinity University – Gwent Wales, United Kingdom

M.A. Personnel Management – Emphasis on International Personnel Management

B.A. Public Administration

BUSINESS ACTIVITIES/ACHIEVEMENTS

Chairman for International Resource Group, CHRA

Active member of Colorado Human Resources Association

Active member of Northern California Human Resources Association

Active member of Society of Human Resources Managers.

Active member of Mountain States Employers Counsel

Active member of Denver and South Denver Chamber of Commerce

Chair for Businessman’s Santa Calls program.

Former Big Brother of Colorado

Make-A-Wish, Certified Wish Grantor

Licensed Foster Parent Emergency Care Field Leader.

Member of Association for Quality Participation

Northern California Society of Human Resources Professionals

Employee of the Year – 1987, 1989, 1991, 2002,

Technical Recruiters Association

Silver Medal of Recognition, EMC 2001, 2002

NOWZAD International Dog Rescue

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