Robert Farrell
*** ******* ***** . *******, ***** Carolina 27527 . 919-***-**** .
*****************@*****.***
PROFILE
PLANT MANAGER . BRANCH MANAGER . DIRECTOR OF TRANSPORTATION
Consistently top-performing logistics- and operations-management
professional with 27 years of progressively responsible experience reducing
cost and raising customer satisfaction. Highly regarded for communication,
organizational, and analytical qualities that contribute to effective
leadership in managing operations while complying with strict government
regulations. Recognized ability to serve as a source of stability and
provide continuity during periods of rapidly evolving business, economic,
and technology conditions. Professional certifications complement
successful career.
Project Management . Regulatory Compliance . Staff Training & Development .
Cost Reduction . P&L
Six Sigma . Staff Management . Inventory Control . Manufacturing . Budgets
. Customer Service
Revenue Growth . Operations Management . Contract Negotiation . Software
Implementation
Professional Experience
LINDE GAS N.A. LLC - CARY, NC 2009-2013
Linde manufactures and supplies industrial, specialty, and medical gases
and related equipment.
Center Business Manager / Plant Manager
Oversaw all plant operations. Ensured compliance with FDA, OSHA, and DOT
statutes and regulations. Managed P&L.
Ranked in the top 10% of plants; criteria included revenue, sales, safety,
and year-over-year increases.
Produced $230K in gap savings in 2010 and 2011; rated #1 among company
plants.
Directed a project to implement new software for the territory-conversion
was adopted companywide.
Led all plants in employee promotions.
DHL - Raleigh, NC 2003-2009
DHL is the world's largest logistics company.
Station Services Manager
Supervised eight contractors, 2 supervisors, and 100 employees in
overseeing four DHL stations. Negotiated agreements with contractors.
Managed P&L and budgets.
Sustained a 97% service level to customers-company average was 91%.
Increased business 10% in collaboration with the Sales team.
Orkin Exterminating - New York, NY 2001-2002
Orkin provides residential and commercial pest-control services.
Directed 12 technicians, three sales representatives, and a five-member
office staff who served more than 2000 customers. Recruited and hired
employees and managed all operations. Administered inventory control,
sales, service, and fleet maintenance.
Increased profit and reduced labor cost by implementing an effective sales
program.
Other Significant Experience
FEDERAL EXPRESS - NEW YORK, NY
Productivity Manager
Operations Manager
Driver
Education
ST. JOSEPHS' COLLEGE, 60 CREDITS TOWARDS A B.A. IN BUSINESS & ECONOMICS
Professional Development & Certifications
LEADERSHIP . DIVERSITY . MENTORING . COACHING . UNIONS . TIME & STRESS
MANAGEMENT . FMLA . SAFETY
Drug-free Workplace . Sales . Industrial Engineering . American Baking
Institute, Purdue University
Six Sigma Green Belt, Villanova University . SAP . Lean Processes . HWP .
Paragon Routing
Technical Skills
SAP . MS OFFICE SUITE