Customer Service Data Entry

Akira Baker

**** ********* ** • jacksonville, Fl Duval 32244 • 904-***-**** • **.*****.***@*****.***

Objective

To use my customer service, problem-solving, and communication skills in a

position that offers

exposure to benefits administration and positive career opportunities.

Work Experience

04/2007 comcast xfinity, Jacksonville, fl duval

sales retention and repair

inbound sales calls, retaining customers by offering better rate plans, trouble

shooting faulty equipment, scheduling trouble calls, key data entry

01/2006 - staples, Jacksonville, Fl duval

04/2007 copy center specialist

key data entry, processed print work orders,

02/2003 - super store video news, Jacksonville, Fl duval

04/2006 team lead

in charge of first shift, coordinated work schedules, key data entry, processed

new accounts, and collections

Education

2000 - 2002 Nathan Bedford Forrest High, Jacksonville, Fl duval

High School Diploma

Skills

Proficent in Microsoft express, excell, publisher, and power point.

Over 11 years of experience in customer service high call volume centers, key

data entry, collections, customer retention, and sales.

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