Customer Service Human Resources

ANGEL M. BLAIR

**** ****** ***** *****

MURFREESBORO, TN 37129

cell 615-***-****, home 615-***-****

Education: BA in Business Administration from Middle Tennessee State

Major: Business Management

Minor: Marketing

. Since December, I have been doing Taxes for Small Businesses and

Individuals

McCormick Trucking, Inc., (Tracie McCormick, Inc.) 2011-Dec 2012

Payroll Administrator

. Calculate payroll for between 400 & 1200 truck drivers depending on

season based on government HCR Contracts

. Calculate Fringe Benefits based on hours

. Calculate Payroll for owner/operators

. Balance Bi-weekly Payroll as well as Associated Reports

. Audit Payroll Records

. Investigate Vacation Accrual

. Answer driver questions and assist with making sure all required

documentation on file

. ACH Transfers to multiple bank accounts in different states

. Report & make decisions on driver advances and other inquiries

. Audit any postal late slips, transport, and late time for drivers

. Accumulate fuel receipts and construct reports related to fuel costs and

routes

. Cut paper checks for reimbursements such as parts, fluid maintenance,

etc.

. Help with Accounts Payable as part of cross training

. Enter inventory as part of cross training

. Write service orders for shop as part of cross training

. Work with dispatch and audit drivers' schedules to ensure that only one

driver claims a trip.

. Explain and assist drivers with the, any forms that are required for the

government payroll as well as assist with unforeseen circumstances.

The Wakefield Corporation 2008-2010

Administrative Assistant

. Problem Solving

. Human Resources Including Processing paperwork for new hires and E-

Verify

. Payroll for approximately 150 company employees and 200 contractor

employees

. Correspondence between job site and home office-A/P & A/R

. Clerical

. Multi-Phone Line

. Composition of Pre-Task Planning and Weekly Work Plans

*I was placed through Randstad and The Wakefield Corporation bought

contract

Start to Finish Homebuilders 2005-2008

(do some work occasionally)

Office Manager

. Accounts Payable

. Accounts Receivable

. Tax Report Preparation (Competent in preparing Accounting Financial

Reports, General Ledger, Adjusting Entries, Closing Entries,

Collections, preparing 1099's, etc.)

. Customer Service

. Purchase orders issued and reconciled with monthly statements from

subcontractors and vendors

. Compile Customer Home Purchase Contracts for potential new homeowners

. Run Credit Checks

. Problem Solving

. Organize and detail proper paperwork and go through audits with The

State of Tennessee regarding subcontractors

. Miscellaneous duties as requested by partners regarding their personal

businesses

. Maintain all proper business licenses as well as permits required

Black Box Network Services 2000-2005

Accounts Receivable/Collections/Taxes

. Billing

. Coding

. Tax Preparation Reports for 49 out of 50 states as required by that

state

. Collections (amounts vary from small businesses to multimillion

dollar government contracts)

. Customer Service

. Research on any old accounts and special projects as requested

. Filled in on multi-phone line as receptionist on rotation

Interstate Tire & Auto 1996-2000

Office Manager

. Customer Service Billing (Including National Accounts)

. Collections (Individual and Business to Business)/Maintain Accounts

Receivable

. Credit Approval

. Administrative Duties (office equipment such as copier, fax, scanner,

postage meter, multi-phone lines, etc.)

. Prepare and Analyze Accounting Reports according to GAAP (General

Ledger, Gross Profit & Loss, Bad Debt, Balance Sheet, etc.)

. Inventory Management

. Human Resources (New Hire, Insurance Introduction, Maintain Employee

Files, Vacation Accrual, Reprimands, Sick Leave, Employee Performance,

Observe Confidentiality)

. Payroll (Including calculations for FICA, Social Security, Medicare,

Benefits, Employee Deductions)

. Update Safety Procedures (OSHA and TOSHA)

. Banking (3 Accounts: Reconciliation, Deposits, Issuing Checks, Making

Loan Payments, Draws)

. Reconciliation of Vendor Statements

Computer Literate in Excel, Microsoft Word, Access, Powerpoint, QuickBooks,

Peachtree, Instant Messenger, Internet, Great Plains, Bolt, Several

programs developed exclusively for company)

Contact this candidate