Engineer Quality
Resume:
JOHN A. COLEMAN
Winston Salem, NC 27103
336-***-**** *******@***.***
PROFESSIONAL SYNOPSIS
Experienced Senior Quality Engineer (QE) with broad based technical knowledge, seeking the opportunity
to apply my skills, talent and capabilities as a Senior Quality Engineer, Quality Manager, or Program
Manager. Significant roles include managing quality improvement teams, ISO Internal Auditor
responsibility and development of Quality certification programs of products and services. Possess an
excellent record of accomplishments and a unique capability to manage lean operation and Quality teams.
Proven ability to build, develop and inspire diverse employee groups and teams to work together at all levels.
Able to balance and align the requirements of customers and senior management with regard to the
organization’s overall goals and objectives.
SENIOR QUALITY ENGINEER
Worked with all models of commercial aircraft seating produced by B/E Aerospace. Responsible for quality
and performance standards on the Manufacturing assembly lines. Lead Quality Engineer tasked with
coordinating Quality Receiving Inspection that included directing seven QA Inspectors, interacting with
receiving personnel, and verifying parts were put to stock correctly. Responsible for the quality metrics of
materials received and directed the flow of material to be inspected. Directed the modification of the
Receiving inspection area to improve material flow. Assisted inspectors with training to support the new
inspection area design. Result was a 35% increase of material input to stock.
Responsible for all Non Conformance Reports (NCRs) written in the facility as well as reviewing,
monitoring, and closing all NCRs. Maintained monthly NCRs totals by responsibility (Manufacturing,
Engineering, Supplier, Quality), and interacted with the responsible area(s) to evaluate NCRs and
eliminate/minimize the non conformance.
Coordinated all Material Review Board (MRB) material from Receiving Inspection and the Manufacturing
lines. All MRB material was quarantined in locked cages and reviewed on a daily basis by Buyers/Suppliers,
Manufacturing, and Engineering. As material was reviewed, a joint decision was made to disposition
material as rework, scrap, return to supplier, or acceptable to use as is.
Direct quality initiatives to improve inspections, interact with the Buyers and Suppliers, and quickly
evaluate problems with incoming materials. Coordinated any manufacturing line quality issues to minimize
impact on Manufacturing and Shipping schedules. Process was to identify issues quickly, evaluate the
impact, implement a viable solution, and verify the solution was successful.
JOHN A. COLEMAN Page 2
PROFESSIONAL HISTORY
Senior Quality Engineer, B/E Aerospace, Winston Salem, NC 2005 – 2011
11/2010 07/2011
Receiving Inspection and MRB Responsibility
Aircraft Mini Pod and Millennium Seat Assembly 09/2005 11/2010
Quality Control, Toshiba Display Devices, Horseheads, NY 1994 – 2004
03/1994–12/2004
Customer Quality Technician and Team Leader
Electronic Assembly Associate, General Electric/Martin Marietta, Conklin, NY 1991 – 1993
IBM Glendale Programming Lab, Endicott, NY 1977 – 1991
Associate Programmer/Software Developer/Computer Operator 09/1983–07/1991
Wet Process Equipment Operator 08/1977–09/1983
EDUCATION
A.A.S. Degree, Computer Science – Broome Community College, Binghamton, NY
Completed Programmer Retraining Course Phase II – 35 credit hours applied towards a B.S. degree in
Industrial Technology – Certificate Program – SUNY at Binghamton, NY
B.S. Degree, Business Management The University of Phoenix – Charlotte, NC Campus
Programmer Retraining Phase I
Data Structures Logic Design
Computer Retraining Phase II
Fundamentals of Programming
Discrete Structures
INDUSTRIAL TECHNOLOGY
Course Introduction to Programming
Computer Organization & Assembly
Total Quality Management
ISO Audit Review
Leadership Training/Mentoring
Quality Circle Development
Lean Manufacturing
Toyota Quality Method
CERTIFICATIONS
ISO 9000 Auditor & Lead Assessor
ISO 9001 Internal Auditor – Quality Systems
Six Sigma Green Belt Training
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