Manager Customer Service
Resume:
Bryan H. Slone
Spring Hope, NC ***82
*****.*****@*****.***
Objective
To obtain a position where my education and skills in engineering,
optimization, and leadership can be applied in a manufacturing setting.
Computer Skills
Microsoft Office AutoCad
Microsoft Publisher LabView
Matlab MathCad
Education
Bachelor of Science, Engineering, East Carolina University Greenville, NC
May, 2009
Concentration- Industrial Engineering 3.0 GPA
Work Experience
SunClassics, Department Supervisor at a pet food producing facility.
Duties include daily and weekly production scheduling across departments,
internal and external logistics, inventory/supply chain, continuous
improvement and optimizing general facility activity, shipping/warehouse
manager, direct supervision over 8 employees, quality control.
-Redeveloped department procedures that reduced set up time by 50%,
increased daily average outputs by 20%, reduced waste by 18%, and reduced
required man power from 9 employees to 7 in first 6 months.
-ISO9000 and GMP certified
March 2011-present
Smart Move LLC (residential and commercial relocation services), Assistant
manager. Logistics, resource management. Customer service. On site
manager. Consistently had a 5 star rating on eMove.com 2004-2010
BEFCO, Field Sales Engineer. Handled sales responsibilities/technical
issues for a landscaping equipment manufacturing company. This included
answering phones, entering and checking orders, touring to dealers, farm
shows, managing inventory, helping clients with technical issues, and some
hands on manufacturing. 2010-2010
Hibbett Sports, Assistant Manager, 2009-2010
Rock Springs Jockey Club, floor captain/bartender/kitchen staff 2007-2008
Sample of Projects Completed
Evacuation- In one assignment groups were given the task of evacuating the
city of San Diego in the case that a situation similar to the one in New
Orleans were to arise. We had to establish evacuation routes,
transportation methods, medical aid, and shelter for 400,000 people. This
gave me experience in working with groups on a large project with many
different aspects to analyze.
Capstone- Redesigning a vacuum system which is used in the production of
transformers for Waukesha Electrical. This involved thermodynamic and
fluid flow analyzation and optimization. This allowed for great experience
working for a company doing a project that will be utilized and gave me
real life experience.
Extra Curricular Activities
Pi Kappa Phi Fraternity- positions held: house manager, vice president,
scholarship chair, recruitment chair 2005- 2009
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