Manager Sales
Resume:
Charles E. Long III
Lexington, KY 40511
***********@**********.***
SUMMARY OF QUALIFICATIONS/ACCOMPLISHMENTS
• Finished 3rd out of 20 car sales people within 2 months of employment.
• Reduced recordable injuries while at Tiffany’s to 0, increased Quality 70% amongst Jewelers managed, and
increased production over 150 units per month within 4 months.
• Recordable incident rate 3.58 (Manufacturing Department) versus company goal of 4.0. Before
employment, greater than 8 while at Katayama.
• DPPM from 6/1/10 to 6/30/11 averaging 106, Prior 12 month average prior to employment 372.
• Sales per production hour increased $9.04 in last 12 months vs. previous 12 months before employment..
• Restructured staff and developed strategies and processes to impact Safety, Quality, and Cost.
• Reduced recordable injuries in the Noble, Shelbyville facility by 80% (from 10 to 2 recordable injuries 2006
to 2008) using safety committees, employee involvement and enhanced awareness through Behavior
Based Safety initiatives.
• Through the improved safety performance of the plant, we reduced the severity of our injuries which yielded
decreased worker’s compensation claims from $20K to under $1K by the end of 2007.
• Led Noble, Shelbyville manufacturing in the achievement of the Chairman’s award for Quality 2007 through
2008 (less than 1 PPM for each period).
• Reduced company scrap 6.25% in 2006 down to 2.5% through 2008 resulting in annualized savings of
$900K.
• Personally established inventory management system through kanban just in time system and reduced
inventories $1.2M in the first 6 months of implementation.
• Responsibilities included P&L statement, lean manufacturing implementation, process improvements,
creating budgets, program managing new product launches, excellent sales/customer service and
development of team oriented staff members.
• Proficient with Windows, Excel, PowerPoint, WordPerfect 6.0, Microsoft Word 6.0, Microsoft Outlook,
LOTUS Notes, CMS, AS400 and Internet.
PROFESSIONAL EXPERIENCE
Green’s Toyota of Lexington November 2012 to present
Car Salesman
Lexington, KY
Within 1st two months, finished 3rd out of 20 individuals pertaining to car sales.
One of two sales representatives in the top 5 performances over a 4 month period.
Tiffany’s May 2012 to November 2012 (resignation)
Supervisor
Lexington, KY
Manage safety, quality, and cost aspects of manufacturing floor.
Oversee 5S program.
Monitor Jeweler inventoried supplies.
Generate forecasts for daily production and perform gap analysis on actual performance.
Formulate production strategies to assure efficiency.
Facilitate morning company production meeting.
Katayama American Company, Inc. December 2009 to May 2012 (resignation/ opportunity to work within 2
miles from home).
Operations Manager
Shelbyville, KY
Develop strategies and processes to achieve manufacturing objectives.
Report daily performance to Executive Management.
Review and develop manning strategy to manage Direct Labor cost.
Issue and complete root cause analysis on various issues when needed.
Motivate, coach, and direct staff through daily interaction, weekly newsletters, and quarterly meetings.
Develop manufacturing standardization throughout a 3 shift operation.
Invented layered process audit process to confirm compliance and to prevent unexpected cost.
Facilitate communication between support groups, top management, floor associates, etc.
Noble Metal Processing, Inc. January 2006 to May 2009 (company closure)
Operations/ Materials Manager, October 2007 to May 2009
Shelbyville, KY
Complete Operations P&L statement responsibility. Report monthly results to Vice
President and GM.
Continue to manage Manufacturing Department while adding Materials, and Continuous
Improvement Departments.
Establish, measure, and monitor all company metric objectives with emphasis on safety,
quality, and cost.
Report company metric performance to Plant Manager and advice on any strategies
implemented or challenges to overcome.
Lead input/ feedback sessions for the company via Town hall meetings.
Facilitated and held company safety meetings to increase culture.
Create budgets, forecasts, run at rates, shipping cost, and capacity analysis.
Flex staffing requirements and shifts versus sales within each department.
Develop and create cost savings measures throughout the company.
Back-up to Plant Manager.
Coach, promote, demote, hire and fire associates.
Manufacturing Manager, January 2006 to September 2007 (promoted)
Obtained daily production demand for: time, materials, and labor.
Oversee and ensured plant safety for Associates, Quality of product and delivery to meet
customer request.
Flexed resources to satisfy demand, maintain Lean objectives, line balance and Associate
needs.
Ensure productivity goals are established and met daily.
Through Kaizen and Lean initiatives; implemented and sustained 5S, standard work,
variation reduction, and visual management.
Developed, supported, and participated in strategy deployment.
Managed new program start-ups and invented an electronic kanban system to control
inventory.
Recruited and developed first line production supervisory staff including performance
appraisals, interviews and disciplinary actions.
Created and maintained machine capacity models for use in planning and commercial
related projects for growth.
Toyota Tsusho America, Inc. January 1998 to December 2005 (advancement opportunity)
Assistant Manager, January 2000 to December 2005
Georgetown, KY
Forecasted, budgeted, and analyzed cost and profit for all responsible accounts.
Analyzed purchasing methods and inventory levels of $125M per year.
Organized shipping and receiving information for orders.
Performed both inside and outside Sales duties.
Interviewed/hired new employees. Also, reviewed and analyzed employee performance,
EDUCATION
Bachelor of Business Administration, Finance. 3.53 / 4.0 GPA. Morehead State University,
Morehead, Kentucky.
REFERENCES
Available upon request.
Contact this candidate