Customer Service Sales

RJ Ireland

** ********* ******

Amityville, New York 11701

631-***-**** / **********@***.***

Education

Farmingdale State University of New York: Bachelor of Science in Computer Programming and Business Information

Systems Degree, 8/05; Associate in Computer System Technology, 12/03.

Work Experience

Target– 1149 Sunrise Hwy Copiague N.Y. 10/09 to 11/10

Merchandise Flow Team Member

• Maintain fully-stocked store

• Accurately respond to merchandise requests

• Maintain merchandise appearance

• Security and lost prevention

Phone Labs Technology Company - 301 Madison Avenue New York, N.Y. 10/07 to 9/09

Technical Support and Customer Service

• Technical Support: docking stations, cell phones, wireless routers, Bluetooth devices

• Sales and Product Information docking stations, cell phones, and cell phone accessories

• Managing vendor's accounts

• Maintain in house computers, printers and network.

Nolan Painting--2 Rockwood Ave Amityville, N.Y. 10/06 to 10/07

Painter

• Painting

• SALES

CCT Solutions, LTD - 116 West 23rd Street, New York, NY. Temp Assignment 02/06 to 09/06

Customer Service & Software Trainer for the Prism system for medical personnel at St. Luke's & Beth Israel

Hospital

• Tech Support

• Software support and Training

Equant - 45 Orville Drive, Bohemia N.Y. 6/97 to 5/05.

Assistant Manager of Facilities

• Maintenance and monitoring of HVAC, UPS, and generator at the Islip facilities

• In charge of installation, maintenance, tracking of voice and data communications

• Installation of computer racks, humidifiers, printers, electrical outlets and lighting fixtures

• Coordination of department managers, contractors, vendors, and personnel for project planning,

maintenance and construction

• Supervision of facilities, staff, and contractors

• Tracking and delivering of equipment and supplies

Military Experience

New York Army National Guard, First Battalion-69th Infantry Bravo Company - 2/97 to 3/03

Rank: Specialist

Deployments

• Ground Zero, World Trade Center: rescue and security

•

West Point Military Academy: homeland security

Computer knowledge

Programming Languages: C, C+, HTML, and Visual Basic

Software: MS Word, Power Point, Prism, Lotus Notes, Ms Outlook Worldship, Internet Explorer

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