Insurance Quality Control
Resume:
Kenneth T. Ball
Licenses:
Currently licensed: Currently licensed in Alabama: 0492442, Arizona: 987048, Delaware: 1142789,
Idaho: 392204, Montana: 751077, New Hampshire: 2095998, North Carolina: 3636502,
Oregon: 225709, Rhode Island: 2113239, and Vermont: 784040
Texas license pending
Qualifications:
Senior multi-line adjuster. Experience with handling commercial lines and personal lines claims including
Commercial Auto, General Liabilty, Homeowner's Property, Auto PD/BI/PIP/Litigation. Handled claims in as
many as seven states at one time. 24 years experience investigating claims in the east and west coast regions,
including the midwest and southern states of Indiana, Illinois, Michigan, Ohio, Alabama, Georgia, and Texas.
Experience:
2010 to 2012, Insurance Recruiting Specialists Mesa, AZ
Senior Claims Representative
Paid claims and followed up with insured’s, IA’s, TPA’s, and claimants
Senior Claims: CAT/GL/Bodily Injury/Liability Investigation
Personal Lines
Companies: Homesite, QBE, and Gallagher Bassett
2011 to March 2012, Western International (Contractor) Scottsdale, Arizona
MAPFRE Insurance Companies:
Non-Standard Auto
Auto Bodily Injury and Property damage claims. Handled new and existing auto claims, taking
recorded statements, investigating, determining liability, and settling claims.
2007 to 2010, Allstate Insurance Company Mesa, AZ
Senior Claims Representative
Paid claims and followed up with insured
Senior Claims/Bodily Injury/Liability Investigation
Personal Lines
2003 to 2007, Irish Construction Rosemead, CA
Commercial Claims Representative
Handled commercial claims related to Construction Risk, including General Liability, Commercial
Transportation, Premise Liability and Commercial Property Claims
Handled commercial liability claims within exposures over $10MM
Handled litigated and non-litigated general liability/commercial auto for multiple jurisdictions including
California, Arizona and New Mexico
Conducted full investigation necessary to determine liability and coverage
Evaluated all facts and details necessary to complete overall evaluation and ultimate exposure of each
claim
Attend and participate in mediations, arbitrations, and MSCs in order to resolve clam cases
Negotiated with individual claimant or their attorneys to equitably resolve claims
Offices Nationwide
866-658-4IRS (4477) Fax 800-***-****
2000 to 2002, Explorer Insurance Company Santa Clarita, CA
Claims Adjuster
Senior Claims/Litigation Representative
Personal and Commercial lines
2000 to 2001, Workmen’s Auto Insurance Company Los Angeles, CA
Claims Adjuster
Senior Claims Examiner for region III
1998 to 2000, GEICO Insurance Company Lakeland, FL
Claims Adjuster
Property Damage and Bodily Injury claims adjuster
1989 to 1996, Negotiators Beverly Hills, CA
Owner/Operator
B/I Case file manager: government, corporate and contract receivables.
Quality Control investigator and small claims representative.
1986 to 1988, Auto Club of Southern California Century City, CA
Claims Adjuster/Property Damage Estimator
Property damage estimator and account service agent for the greater LA area.
Education:
1987 – 1988 City University Law School Los Angeles, CA
Two Semesters Completed
1980 – 1984 Indiana University Bloomington, IN
Business/Forensic Studies, School of Public and Environmental Affairs
Offices Nationwide
866-658-4IRS (4477) Fax 800-***-****
Contact this candidate