Customer Service Manager
Resume:
Alva Smith
Breckenridge, Texas 76424
(254) 246 - 2798
**********@*****.***
Work Experience
Books Are Fun June 2012 - Current
Sales Representative
I sell books and gift items to teachers in schools.
I set up book displays in about 150 schools every 6 weeks. I also delivered the products when they were ordered.
This required a lot of driving, inventory management and customer service.
The Cliffs Resort May 2012 – June 2012
Land Sales Office Manager
I was in charge of the land sales office in Graford, Texas.
I was in charge of the day to day operations of the sales force. We sold residential lots to a very select clientele. It
was my job to meet and greet customers upon their arrival. I also filled out the sales contracts.
Mr. Jims Pizza March 2008 – April
2012
Owner / Manager
I own and operate Mr. Jim’s Pizza in Breckenridge, Texas.
I oversee the day to day operation of a busy pizzeria. I do everything from cooking and delivering pizzas to
scheduling and ordering. I am responsible for accounts receivable and payable. I oversee a staff of about 20
employees.
Books Are Fun September 2002 – March 2008
Sales Representative
I sold books and gift items to teachers in schools.
I set up book displays in about 250 schools every 6 weeks. I also delivered the products when they were ordered. This
required a lot of driving, inventory management and customer service.
U. S. Postal Service November 1992 – September 2002
Letter Carrier
I sorted and delivered mail.
I was in charge of sorting and delivering mail on a daily basis. I also maintained accurate customer records and
handled customer service issues.
Education
Oral Roberts University, Tulsa, Oklahoma September 2000 – May 2001
Diploma in Charismatic Ministry
Levelland High School, Levelland, Texas September 1987 – May 1990
Regular Diploma
Achievements/Awards
Who’s Who Among Executives and Professionals 2012, Eagle Scout 1989, Outstanding Scout of the Year 1989,
Alternate to Regional in Cross Examination Debate 1989, All Star Cast at Regional One Act Play 1989
Skills
I have my Food Manager Certification. I have experience with a variety of computer software including Microsoft
Excel and Word. I have been self-employed for the last 11 years. I have learned how to be a good employee by being a
manager.
References
Chuck or Krystal Hash
307 S. Oakwood St.
Breckenridge, Texas 76424
Bryan Hardin
127 Moses Manor Dr.
Lorena, Texas 76655
Rick Sessums
907 Oak St.
Brownfield, Texas 79316
Reverend Tom Moore
408 N. Flint Ave.
Breckenridge, Texas 76424
Reverend Steve Claybrook
624 W. Ave D
Muleshoe, Texas
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