Donna L. Reddick, MBA
**** ******** ***** ? Atlanta, GA 30038 ? 404-***-**** ?
*************@*****.***
QUALIFICATIONS SUMMARY
Results-driven professional with progressive experience in various
industries. Expertise includes purchasing, inventory control, logistics,
forecasting and vendor negotiations. Able to interact with all levels of
the organization to include building and fostering long-term relationships
with vendors and customers. Possess a strong background in process
improvement and database management. Familiar with various databases and
software packages supporting PC and MAC. Selected accomplishments include:
. Increased inventory service fill percentage by 6% within 90 days.
. Purchased office supplies with a $600 monthly budget.
. Consistently recognized by management for performance, initiative, and
process improvements.
. Negotiated product and printing costs to save the company money.
PROFESSIONAL EXPERIENCE
Business Consultant, Tampa, FL & Atlanta, GA
2008 - Present
Work on various projects to assist small business owners and non-profit
organizations. Consistently create, communicate and deliver value to
clients to enhance productivity and increase sales in the organization.
Projects and services include:
. Reconciled and ensured compliance reporting with Georgia Environmental
Finance Authority (GEFA) for two non-profit agencies. Handled the
logistics with sub-contractors to assess, quote and repair client's
homes.
. Reviewed client's application for weatherization, water bill and
plumbing assistance and worked with City and State agencies to
determine eligibility for services based on payment history, income
and prior services.
. Provided purchasing and administrative services for Southeast Energy
Assistance, a non-profit agency. Set-up and documented client
accounts in Hancock and ACT databases. Served as liaison with various
vendors.
. Assisted Recruiting Manager with sourcing candidates in LinkedIn and
creating new hire packets.
. Researched the copyright and trademark process for small business
clients.
. Designed promotional and e-marketing collateral to market business
services and products.
. Edited various training manuals and handouts, employee handbooks, and
presentations.
. Utilized several databases (i.e. Dun & Bradstreet, OneSource, etc.) to
develop target companies for B2B conferences, promotional events, and
to create potential customer lists.
. Utilized NVU source codes to create web pages for marketing campaigns.
. Conducted cold-calls for marketing campaign to increase incumbent's
visibility.
. Provided Tier 1 customer service to AT&T mobile consumers through Ryla
Teleservices.
ARBITRATION FORUMS, INC. Atlanta, GA & Tampa, FL
2002 - 2009
Marketing Process Coordinator
Designed quarterly newsletter, promotional items, and direct mail using
Adobe InDesign, Illustrator and Photoshop. Proofread and conducted quality
checks related to layout, color, and formatting on marketing collateral
produced. Liaised with over 15 vendors to increase marketing visibility and
increase sales. Accomplishments included:
. Provided the executive team a cost analysis on various insurance
industry conferences to enhance the final decision to host a cost
effective company conference.
. Coordinated the logistics for 11 tradeshows and numerous board meeting
events locally and out-of-state.
. Arranged travel, hotel accommodations, transportation, and prepared
monthly expense and legal reports.
. Supported the company's green initiative by executing an online
copyright filing process saving $375 annually.
. Provided administrative support to company's Director of Marketing.
. Received two Exceptional Service Awards for contributions to the
department.
Donna L. Reddick 404-***-****
Page 2
EXPERIENCE (Continued)
BORDERS, INC., Lithonia, GA
2001 - 2002
Sales Representative
Planned special promotional events (i.e. education classes, book clubs,
activities, etc.) designed for children, resulting in increased book sales
and enhanced community relations. Accomplishments included:
. Sold the most books out of a staff of 15 during a book-a-thon for
county school libraries.
. Reviewed and approved community requested sponsorships, resulting in
increased community reading activities for children.
REGENT MEDICAL (Division of SSL Americas, Inc.), Norcross, GA
1998 - 2001
Sales Analyst
Managed sales forecasting function using PeopleSoft and AS/400 for a $96M
U.S. surgical and medical gloves division and ensured actual sales met
fiscal sales goals. Produced monthly sales forecast reports enhancing
management's ability to plan strategically for reaching their financial
goals. Achievements included:
. Streamlined ad hoc sales reporting process by 70% by outlining
criteria selections for sales representatives and managers.
. Performed market research using AS/400, IQ and MS Office by writing
database queries, compiling data, and developing ad hoc sales reports.
FIRST UNION NATIONAL BANK, Atlanta, GA 1997 -
1998
Marketing Services Specialist (Contract Assignment)
Analyzed and compiled sales data and maintained the VISA Cash Card merchant
database to help sales managers identify top performers. Additional
accomplishments included:
. Wrote and edited internal newsletter articles about the VISA Cash
Card.
. Produced promotional materials for area merchants to increase product
awareness.
HYSTER COMPANY (Division of NACCO Materials Handling Group), Danville, IL
1992 - 1997
Sales Analyst
Produced market share ranking proposals for dealers, national key accounts,
and clients to assist management in achieving desired sales results.
Researched competitive pricing and market share software, and presented
market share rankings to executive staff and regional sales managers.
Achievements included:
. Improved lost sales database by 75% through defining criteria for
sales lost to minimize additional losses.
. Selected to train Hyster dealerships' employees and internal customers
on various database systems.
Senior Inventory Analyst
Analyzed monthly shipment data and forecasted usage for six months,
minimizing product backorders. Trained co-workers in the material control
process (i.e. forecasting, ordering materials, and contacting vendors.)
Accomplishments included:
. Recognized by management and received Total Quality Management Award
. Received Analysis Certificate/Bonus Award by management.
EDUCATION
Southern Illinois University at Edwardsville, MBA, specializing in
Marketing
Saint Louis University, BS in Business Administration, specializing in
Marketing
PROFESSIONAL DEVELOPMENT
American Marketing Association (former member)