Customer Service Data Entry
Resume:
Gloria McGhee
****.*****@*****.***
Objective:
I am seeking a position as a Customer Service Assistant Manager Administrative.I am confident that my skills are well-aligned with the role, and that I would be an excellent fit for your organization
Professional Skills:
Strong time management, attention to detail, dead line driven, Ability to prioritize work in a constant face pace environment. Deal effectively with all levels of employees and management. Administrative support, Customer Service, MS Word and Excel, Outlook, Spread Sheets, Data Entry General Clerical Bilingual in English and Spanish, Ability to maintain confidentiality at all times.
Education:
Medical Front Office CCI Training Center Arlington, Texas
Medical Coding and Billing Concord Career Institute Arlington, Texas
Experience:
Humana Market Point Inc., Irving, TX
Business Office Administrator Coordinator 03/08/2010- 03/01/2013
• Administrative support and Customer Service.
• Processed and filed new and terminated folders ensured that all information of the sales applications meet and entry timelines, filed and maintained current.
• Supported the front desk with receptionist coverage.
• Prepare the massive mailings and make sure the postage is accurate.
• Package office materials for the sale agents that are in other cities.
• Organized the personnel files.
• Cleaned and properly organized the front area.
• Proficient with MS Word, and Excel, Outlook and data entry using Spread Sheets.
• Received all Spanish calls as well as English.
• Data Entry General Clerical duties fulfilled.
Humana Guidance Center 07/05/2009 -03/08/2010 Duncanville,TX
Bilingual Administrative Coordinator
• Coordinate all Activities for the seniors and the Clients, order and maintain all snacks and drinks, general clerical.
Unemployed 01/2009-07/03/2009
Freedom Pharmacy 01/2008-11/2008 Forth Worth, Texas
Bilingual Customer Service
• Courteously and respectfully received both incoming and outgoing calls.
• Ability to use my Bilingual in English and Spanish to the patient inquiries.
• Assisted patient care medications, follow-up for diabetic and respiratory patients.
Dr. Ribald and Associates 10/2007-12/2007 Arlington, Texas
Bilingual Front Desk / Customer Service
• Promptly and efficiently answered patient phone calls, set appointments according to office policy, created new patient charts, accurately filed charts, responsible for checking patients in and collecting co-pays.
Maria Zarazua 8/2006-06/2007 Arlington, Texas
Personal Care Assistant
• Prepared nutritious meals, coordinated and executed all errands, assisted with all other activities of daily living
Cooper Villa Residential Homes 10/2004-07/2006 Arlington, Texas
Personal Care Assistant
• Assisted patients with personal hygiene and activities of daily living performed light housekeeping duties for the residential homes.
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