General Counsel/Senior Management Executive
Resume:
Krysla Gregoriades
North Easton, MA 02356 Cell:
Email: *****************@*****.***
GENERAL COUNSEL
SENIOR MANAGEMENT EXECUTIVE
Cross-Industry Experience/Cross-Functional Management Expertise
Operations Management * Business & Commercial Development * Client Services Management
EXECUTIVE PROFILE
Skilled attorney with progressive experience in litigation, contract, insurance, employment and business
protocol.
Visionary management executive offering track record of success demonstrating advanced leadership skills,
consistent ability to optimize operations, processes and staffing to produce maximum earnings. Decisive,
proactive, participative management style and reputation as problem solver and team leader.
Valuable depth of experience covering all facets of strategic business planning pertaining to restaurant and
hospitality, sales, and legal industries. Deliver and execute on well-rounded business decisions that drive
achievement of “big picture” business objectives.
Superb team builder and leader, excellent interpersonal skills and effective communicator at all levels with
ability to clearly and concisely articulate complex legal concepts to lay audience. Ability to build team motivation
and cohesion towards common goals.
CORE COMPETENCIES
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Executive Leadership Recruitment, Hiring, Training
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Operations Management Legal Research, Writing
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Contract Review, Drafting, Negotiation Customer Relations & Management
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Excellent Verbal/Written Communication Food Sales, Catering, Functions
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Team Building & Leadership Project Management
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Conflict Resolution Regulatory Compliance
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Excellent Business and Legal Judgment Financial Performance Improvement
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New Business Development Strategic Business Planning & Execution
PROFESSIONAL EXPERIENCE
PUBLISHER, DIRECTOR OF SALES 2013 -
present
Attorney at Law Magazine – Boston Edition, Boston, MA
Publisher/Director of Sales of national legal trade publication.
Instrumental in launching first publication in New England.
Developing 100% of local market prospects and solely responsible for market penetration. Aggressive
introduction and promotion of magazine through attorneys, bar/ business associations.
Conducting and closing sales appointments using needs/solutions analysis. Selling local advertising.
Outstanding client presentation, written communication skills.
Time management expertise, working with deadlines, prioritizing issues and content. Coordination of cover
and feature stories, selection of local editorial content, photography, writing, graphic design.
Develop and manage online local presence via e-edition, social media, links, email blasts.
GENERAL COUNSEL
EXECUTIVE GENERAL MANAGER
2001 to present
MECK, Inc. d/b/a X&O Restaurant – Quincy, Stoughton, MA
General Counsel of two $5M Privately-Owned Restaurants
Comprehensive legal services relating to daily operations, employee issues, customer and vendor contracts,
marketing/advertising programs, financial and licensing issues.
Reviewed, drafted and negotiated all contracts.
o Food and beverage suppliers, licensing organizations, customers, cash merchant programs, real
estate issues and personnel.
Provided advice/counsel on daily issues having impact or potential impact.
Corporate compliance with federal and state laws and regulations, annual filings.
Represented company at unemployment, worker’s compensation hearings.
Developed and communicated employment handbooks, training manuals. Prevented employee relations issues by
adhering to human resource guidelines.
Insurance coverage issues addressed by working with insurance carriers on adequate limits/deductibles.
Managed outside counsel and litigation matters; worked closely with counsel regarding case strategy, resolution
and budgets.
Closed deals, facilitated function and catering contract signings.
o Managed implementation and ongoing coordination of customer contracts.
Litigated or settled contracts, employment issues and financial disputes.
Executive General Manager
Built operations up from “ground zero” to over $5M sales at 2 locations.
Instrumental in restaurants’ achievement of Phantom Gourmet, TV Diner Gold Plate awards.
Increased function/catering sales 30% over three years.
Handled functions/events of up to 700, from start to finish.
Managed staff of over 70 employees.
Hiring, training, retention and promotion of employees.
o Conducted performance, wage reviews.
o Ensured proper staffing levels were set and maintained based on reservations, function/events,
holiday schedules.
Corporate and business development.
o Partnering agreements/relationships with key client stakeholders and decision makers at
corporations, social groups and religious organizations.
Online – Website Management, including web content, press releases, social media, bi-monthly newsletters,
analytics and link building. Search Engine Optimization and Marketing and Search Engine Optimization.
Customer satisfaction focus.
o Daily interaction with customers.
o Successful handling of complaints.
o Implementing monthly ongoing staff training.
o Updating and refining menus per customer feedback.
EXECUTIVE MANAGEMENT 1994 to
2001
Metropolitan Life Insurance Company – MA, NY
Executive Manager for #1 Insurance Company
Achieved Leaders’s Conference excellence in sales – top 1st yr. acct. rep. in Boston region.
Assistant Branch Manager of JD and MBA representatives.
Northeast Territorial Trainer of all new company hires. Taught classes of 25-50.
Achieved over $5 billion (1st time company history) in retained asset company account.
Account Representative/Asst. Branch Manager (1994 – 1996) life, health & auto, series 6 & 63 licensed.
Insurance sales and financial and estate planning focus.
Northeast Territorial Trainer (1996 – 1998)
o Developed and delivered company's two (2) week Career Skills Training School; one (1) week Job
Simulation School (9 week follow up) to new representatives.
o Taught and developed content on prospecting, target marketing, selling skills, handling objections, closing,
referrals, ethics, product knowledge, time management, role play.
o Developed and delivered one-on-one coaching and classroom training and performance support materials to
new/experienced representatives, per field management request.
o Spearheaded evaluation methodology to assess the impact of training to organization.
o Created strategies to remove key barriers to change; implement new business processes in field.
Executive Manager (1998 – 2001) Delivering the Promise Program (DTP).
o Developed formal death claim process to increase company retention of claim proceeds by personalizing
delivery and partnering field relations.
o Prepared and coordinated internal business proposals and delivered effective sales/marketing presentations to
senior management, service centers and field force.
o Implemented program company-wide nationally, directly involved with roll out, two (2) day training and
quarterly follow-up to field offices. Partnered with regional management and assisted in selection of program
participants.
o Attained over $5 billion in retained asset account and instrumental in achieving 20% increase over prior year
production.
o Developed operational structure of program including process and IT support systems.
o Worked with life and annuity call centers /death claim units to ensure compliance and consistency with
implementation; monitored results to increase long term retention of death claim proceeds.
o Performed legal review and analysis of program procedures, documents and communications to ensure
compliance with company and federal regulations.
EDUCATION
Boston University School of Law - Boston, MA
Juris Doctor
Bar Admissions: Supreme Judicial Court of Massachusetts, 1991; US District Court Massachusetts, 1992
Director, Esdaile Moot Court Board; Student Marshal; Staff Editor, Boston University Public Interest Law Journal
Boston University - Boston, MA
Bachelor of Arts
Economics, Magna Cum Laude
Minor in Business Administration
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