Customer Service Sales

Thomas J Hooley III USNR

*** ****** *****, ****** *****, NY 11951

*****.******@*****.***

Cellular- 908-***-****

Current- Student, University of Phoenix, Jersey City Campus

February 2008- June 2010: US Navy Information Systems Technician

-Network administrator for 200 plus personnel both classified/ non

-Maintaining computer and communications equipment and trouble calls on a daily basis.

-Conducting back-ups of our 9 classified/ unclassified servers in order to maintain equipment in

peak operating condition

-Conducting training to better improve performance and productivity

-Taking inventory of 200 pieces of shipboard computer equipment with 100 accuracy

- Handling of sensitive material with 0 losses or incidents with total accountability

-Hold current Top Secret security clearance

-SQL Database Management

-Microsoft Exchange Server

-Proficient in Microsoft Access, Excel, Dream Weaver, QuickBooks, etc…

July 2006- February 2008: US Navy Personnel Specialist

-Job duties included various office related task and examining and auditing Government travel

claims

-Preparing legal and tech documents, payroll, as well as working directly with the service

members while providing excellent customer service

-Creating Government Access Cards and ID cards

June 1997- February 2001- Smitty’s Home Center (true value hardware)

- Sales associate for lumber and building materials.

- Putting orders together and delivery

- Forklift operator

June 1994- February 1997- The Café Grand

Italian Food

Dishwasher, Prep, and line cook

Strong in all aspects of Kitchen

Education:

-Suffolk County Community College (SUNY)-Selden, NY. Associates of Arts in Computer

Technology (May 2000)

-University of Phoenix (San Diego Campus) - B.S. of Computer Science, Information Systems

Security (ISS). Anticipated graduation date: Dec 9, 2013

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