Summary

• Proficient in Word, Excel, PowerPoint

and Outlook

• 10+ years office management/ administrative assistant experience

• A/P & AR experience

• Ability to perform responsible and difficult secretarial work involving the use of independent judgment and personal initiative; ability to work independently

• Outstanding time management and organizational skills with attention to detail

• Ability to research and summarize data

• A strong work ethic with a strong commitment to quality

• Highly motivated, self-starter, team player

• Excellent written and oral communication skills

• Knowledge of English usage, spelling, grammar, and punctuation

• Exceptional ability to learn new computer programs and software

• Knowledge of modern office procedures, methods, and equipment

• Excels under pressure and readily able to perform multiple tasks

Education

Austin Community College, Austin, TX

Administrative Assistance Specialization

Capital City Career, Austin, TX

Court Reporting

Experience

City of Leander 2008 – Present

Administrative Assistant

• Provide administrative support to City Manager, City Secretary, Economic Development Director, Urban Design Officer, HR Manager and Court Department

• Maintain directors’ calendars and schedule meetings; maintain calendars and scheduling of conference facilities

• Assist department heads with research and compiling of data for special projects and reports

• Perform essential administrative duties, including creation of letters and reports, spreadsheets, filing, scanning, faxing, transcription of notes

• Create charts, grafts, tables; create and design forms

• Collaborate in the creation of various projects and events, i.e.; PowerPoint presentations, bi-weekly AAR newsletter, City Council Reference Guide, Employee Recognition Presentations, Employee Handbook, Meet and Greet Invitations, Holiday parties

• Preparation of itineraries and booklets

• Enter employees’ work time and leave time into InCode

• Order office supplies and promotional items

• Purchase orders; monthly credit card statements

• Answer multi-line phone system, greet and direct callers/visitors to appropriate personnel, take messages, screen calls

• Review work done by others to check for correct spelling and grammar; recommend revisions

• Monitor, run reports, and calculate costs of copiers

• Prepare outgoing mail, arrange for courier pickups, UPS, FedEx

• Collect and distribute mail to appropriate departments

• Interact cordially and communicate professionally with citizens and professionals in emails, on the phone, and in person

Experience (continued)

Beltone Hearing Center 2006 – 2007

Receptionist/Administrative Assistant

• Administrative duties, including but not limited to; filing, data entry, sending of correspondence

• Responsible for opening and closing of office

• Answered multi-line phone system,

• Greeted and directed visitors and callers to appropriate destination

• Scheduled and confirmed appointments for clients, vendors and supervisor

• Processed loans, made bank deposits

• A/R

• Insured accurate registration

• Verified insurance and authorization

• Maintained confidentially of patients’ files, records and conversations

• Worked with government departments i.e. DAR, STAPP, Medicaid

• Inventoried, ordered and stocked office supplies

Affordable Transmissions and Automotive, LLC 2003 – 2005

Owner/Office Manager

• Managerial duties including; bookkeeper, processed payroll, bank deposits

• Reconciled bank statements and credit card statements

• A/P, A/R

• Arranged and coordinated travel schedules and reservations

• Maintained calendars and set appointments with service tech

• Maintained accurate employee records such as applications, change in status,

I-9’s, W-4’s, requests for leaves

• Filed and paid quarterly sales taxes and payroll taxes

• Filed quarterly returns and Worker’s Comp payments and reports

• Assisted in the preparation of employee performance appraisals

Dallas Night Club 1984 – 1992

Office Manager

• Supervised as many as 15 employees

• Prepared and maintained accurate records of personnel related paperwork,

including requests for leave, changes of status

• Trained employees and delegated duties

• Responsible for evaluations and recommendations for dismissals/promotions

• Inventoried and ordered office supplies, liquor, and dry stock supplies

• Provided efficient and professional service

• Interacted well with individuals of all levels

• Resolved customer complaints

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