High School Administrative Assistant

Heather L. Briggs

*** ********** **.

New Hartford, NY 13413

Cell: 315-***-****

Email: abxmm5@r.postjobfree.com

QUALIFICATIONS:

. Work well without supervision

. CPR / First Aid Certified

. Proven ability to supervise large groups

. Excellent interpersonal communication skills

. Able to make decisions in a stressful environment

EXPERIENCE:

09/09 - 12/12 Communication Workers of America Local 1126 New

York Mills, NY

Administrative Assistant

. Schedule appointments and meetings for Union Presidents and Vice

Presidents

. Maintain member files

. File and maintain member grievances

. Plan social events

04/09 - 01/12 Upstate Cerebral Palsy

Utica, NY

Community Habilitation Aide

. Plan activities that include consumers goals

. Provide either day habilitation or residential habilitation

. Keep records of daily activities and progress with each consumer

. Assist consumers with making progress on their goals

02/07- 03/09 Eckerd Youth Alternatives

Newport, NC

Non-Residential Senior Counselor

. Supervised daily activities 10-12 member youth groups ages 10 - 17

. Directed educational sessions for campers

. Assisted with relationship building between campers and their parents

. Helped campers come up with coping skills to assist with getting

through stressful situations

. Instructed new counselors in daily duties

. Assisted campers follow through with goals and Master Treatment Plans

. Documented campers progress with bi-weekly and incident reports

7/04-02/07 Industrial Wood Finishes

Rockville, MD

Sales & Marketing / Accounting Collections

. Managed staff in showroom, answered multi-line telephone system

. Calculated accounting ledgers on a daily and weekly basis

. Assisted in creation of company sales website

. Handled collection duties on past due accounts

. Recorded daily tasks weather completed or in progress

06/03- 05/04 Resource Center for Independent Living

Utica, NY

Waiver Support Staff

. Work with consumers doing either day habilitation or residential

habilitation

. Keep records of daily activities and progress with each consumer

. Mentored consumers one on one in both residential and public

settings

. Established physical regiment to improve consumer independence

. Created daily training plans to increase communication and

interpersonal skills

02/01-02/02 Mohawk Valley Community Action

Utica, NY

Substitute Teachers Aide

. Provided immediate care and supervision for children in classroom

setting

. Developed training exercises for children, increasing both focus and

socialization skills

. Organized daily class room activities

. Maintained records of daily menus, accident reports and attendance

EDUCATION:

03/08 - 10/11 American Military University Bachelors of Psychology

Charles Town, WV

09/96 - 06/00 Proctor Senior High School High School Diploma

Utica, NY

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