CYNTHIA R. WOOTON

**** ******* ****

Powell, Ohio 43065

614-***-****

abxmeb@r.postjobfree.com

SUMMERY

COMMITMENT LEADERSHIP INTEGRITY

A proven visionary and strategic leader that translates business strategies into maximum profits

commensurate with the best interests of customers, employees, and the public. An expert in enhancing

profitability; developing strategic selling initiatives; and growing each segment of a high traffic retail

environment. Extensive experience in purchasing and building vendor relations. A proven track record in

implementing necessary controls to ensure proper inventory management. Dedicated to maintaining a reputation

built on quality, service, and uncompromising ethics.

AREAS OF EXPERTISE

New Business Development Multi Store Management Employee/Volunteer Development

Customer Service Vendor Relations Strategic Purchasing

“Excellence” Revenue Building Inventory Management

Visual Presentations Design & Remodel P & L Management

Ladies & Children Apparel

Buyer

PROFESSIONAL EXPERIENCE

Aramark Healthcare – Columbus, OH 2008 Present

Multi –Unit Retail Director of Ohio Health Hospital Gift Shops

Responsible for managing the overall operations, sales and profits of multiple hospital gift shops.

Talent management via all hiring, training, motivating and leading of associates and volunteers.

Also responsible for making profit goals, controlling expenses and all buying/vendor relations.

Consistently meeting and exceeding all client expectations.

Responsible for selecting and purchasing all inventory. Developed relationships with vendors to

enhance the profitability of the operation.

Conducted training classes including increasing sales, improving customer service, and working as a

team.

Developed the “Core Standards” of excellent customer service for associates and volunteers.

Monthly Event planning

CYN THIA R. WOOTO N P AGE 2

Victoria Secret’s – IA, MO 2007 2008

Store Manager

Managed the day to day operations of a high volume store and supervising upwards of 60 employees.

Duties include hiring, training, and development of staff.

Responsible for controlling expenses, managing payroll and growing sales to deliver the planned profit

dollar.

Held weekly meetings and conference calls to ensure my staff where meeting company standards,

providing excellent customer service and achieving desired results.

Only store in the district that met and exceeded sales plan the day after Thanksgiving.

CYN THIA R. WOOTO N P AGE 2

PROFESSIONAL EXPERIENCE CONTINUED

Mercy Hospital – Des Moines, IA 2004 2007

Multi Unit Gift Shop Manager

Responsible for the day to day operations/sales and profit of 7 Apparel & Gift Shops.

Duties include all the hiring, training, motivating and leading of teams of associates and volunteers.

Responsible for making profit goals, controlling expenses and all buying/vendor relations of these

operations.

Responsible for selecting and purchasing all merchandise. Worked with vendors to develop

relationships to enhance the profitability of the operation.

Held training classes for how to build sales and improve customer service for associates and volunteers

Target Corporation – West Des Moines, IA 2000 2004

Team Lead

Responsible for all HR duties in the Human Resources department including interviewing,

conducting background checks and making the job offer.

Also responsible for orientation and training of all new employees

PROFESSIONAL ORGANIZATIONS AND AFFILIATIONS

AMERICAN HEART ASSOCIATION

UNITED WAY

LOCAL FOOD BANK

REFERENCES

AVAILABLE UPON REQUEST

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