Customer Service Assistant

Yvette Brown

720-***-****

Email- **********@*****.***

SKILLS

Medical/Dental Admin Assistant, Transcription Microsoft Excel, Microsoft Outlook, Microsoft Powerpoint, Customer Service, Insurance verification, Microsoft Office, Ambassador, Medical Terminology, Record management, WPM 40, CBMS ICD-9/CPT coding, 10-Key, HIPAA, OSHA, Cash Handling, Collection, Processor,phone.

Objective

To maintain permanent employment with a

position that offers a challenge and growth.

Work Experience

Randstad. 10/2011-06/2012

Eligibilty specailist

Processed applications for CHP+, Medicaid and Adult Med programs using the systems CBMS

demographic change also completed research on cases by looking up information to see why a information like: Effect beginning and end dates, income, citizenship and identity, ran SAVES, and SEVS. Authorized case by approving, pending and denying cases; notes on what was done to updates to CBMS attend morning meetings, proof reading, and data entry, typing, mailing.

Monaco Park health and rehad. 05/2009-04/2010

Medical records assistant

I did Discharge/Admin audits, thinning charts, filing telephone orders/physicians orders etc. Completed coding, release of information, would take payments for copies of charts. Mailing, elders copy & fax documents; answering call lights when on. I had an ambassador's duty, where I sit and talk one on one with elders, in their family making sure that their needs are residents, would attend monthly staff meetings. department; entered elders who were admitting or returning in to Care Central. Also completed financial packets for elders admitting into the system.

Snelling Personal. 07/2007-06/2009

Assistant

Program. Entered Annual's and Interims into elite, I worked with Section 8 Management and technicians, as an assistant after completing interviewing. I also worked in the Section 8 filing room. Would take rent payments and, send out utility checks to client. Assist managers in the Public housing and inspection departments, proof reading, typing, data entry, spread sheets, basic clerical duties.

Education

Parks College. 01/2005-09/2005

Medical and Dental admin assistant diploma

Reference upon request

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