Sales Engineer

JOSEPH EDWIN STEPHENS JR.

**** ********** **.

Wake Forest, NC 27587

Tel: 919-***-**** Cell: 919-***-****

Email: *******@***.***

OBJECTIVE

To obtain a challenging post at your reputable organization that will utilize both my educational background and professional

experience to contribute to the organization's goals and simultaneously provide excellent opportunities for career development and

personal growth.

WORK HISTORY

Mar 2001 Managing Partner

to Brinker International

Feb 2013 Raleigh, NC 27616

Responsible for planning, directing, and coordinating all operations’ management and non-management personnel for a single

restaurant. Ultimately responsible for the restaurant’s financial performance, guest satisfaction and compliance with concept and

health and safety standards.

• Managed restaurants with annual sales ranging between $2,000,000 and $4,000,000 annually. Managed up to 70 employees

• Engages, coaches and develops others to build an effective team, headed two area training restaurants developed managerial

and general manager candidates

• Responsible for meeting planned sales and profit goals set by the company, often exceeded those expectations. Received

numerous awards for restaurant performance.

• Achieved best in class Actual vs. Theoretical (AvT) food cost, labor, and guest experiences (GEM)

• Developed strong relations with suppliers and vendors to insure product support and quality

• Conducts long term planning without losing focus of near term goals that align with corporate strategies

• Reduced turnover by actively seeking feedback, opinions and ideas from others developing a more cohesive team

• Helped restaurants that were under performing to reestablish the standards of Brinker International. This included evaluating

operation, staffing, management effectiveness and implementing the correct policies and procedures to achieve desired

results.

• Certified trainer in Serve-Safe food and alcohol courses. Responsible for training of managers and employees in the area.

• Effectively leads by using the Oz principles

Jan 1993 Restaurant Supervisor

to Davidson Hotel Company

Mar 2001 Research Triangle Park, NC

Managing the daily operations of two of the hotel's restaurants and room service.

• Managing staffing levels to ensure great service

• Promoting daily food and beverage specials to help drive sales and profits

• Assist other departments in the hotel to accommodate the guests' needs

Process Engineer Intern-Recovery and Utilities Department

Willamette Industries

Summer

Bennettsville, SC

• Designed a plan to automate the dregs precoat filter enabling us to use the technicians time more productively.

1992

• Improved the quality of the white liquor in the recausticizing department saving energy expenses and improving the quality

and consistency of the final product

• Evaluated and calibrated density control devices (both DCS and in the field) used in the smelt dissolving tank for more

uniform green liquor

• Assisted in several equipment shut downs in the Recovery and Utility Department where I inspected and evaluated equipment

(such as boilers, evaporators and storage tanks) for performance and wear. I also assisted in replacing a pump motor for the

evaporator system

• Wrote weekly technical and final project report and gave presentations to the department engineers and department head.

Technician Assistant

Jan 1991 North Carolina State Pulp and Paper Laboratories Pilot Plant

Raleigh, NC

•

To Preformed conventional and RDH cooks on a variety of hard and soft woods for various companies as well as projects for

graduate students

Apr 1993 • Responsible for the evaluation of the pulp and black liquor after the cooks and reporting my findings to the technicians for

future adjustments.

• Preformed layered digester yield experiments using RDH vs. Conventional processes. I evaluated the quality and yield of

pulp from different areas of the digester.

• Obtained experience in a variety of bleaching sequences. This included testing the pulp characteristics as well as the post

bleaching effluent.

EDUCATION

Aug 1988 North Carolina State University

to Raleigh, NC 27606

Dec 1993 Pulp and Paper Science and Technology

Chemistry

Minor Business Management

REFERENCES

Available upon request

Contact this candidate