Project Manager High School

WAYNE A. CHESSON

*** *** ***** ***** ******, Maryland 21012

Home 410-***-**** Cell 240-***-****

********@*****.***

OBJECTIVE

Seeking an Information Technology position that offers professional

growth, personal satisfaction, and a working environment that will

allow my skills and expertise to contribute towards objectives and

success.

EDUCATION

Electronic Engineering University of Baltimore

Associates Degree Anne Arundel Community College

High School Education Severna Park Senior High School

SPECIAL SKILLS and CERTIFICATION'S

Spectra link Wireless Communications

IntegraTrak Call Accounting

Siemens Systems 9006 and Voicemail

Solid State Systems SR 1000

Siemens System 9001

WORK EXPERIENCE

Ingenium Corporation/Dimensions Health Systems

Project Manager/ Senior Telecommunications Analyst

Landover, Maryland

- Supervised team of 14 data/voice engineers

- Lead administration of core voice services

- Manage score data services projects related to LAN, WAN, and

Internet frame clouds

- Implemented internal phone services

- Manage IT projects related to infrastructure systems including

disaster recovery capabilities

- Formulate, evaluate and review long range project plans to meet IT

and business requirements

- Develop vendor relationships for IT services and maintenance

contracts

- Manage corporate telephony expenditures, bill payments, and annual

telecom budgets

- Monitor and manage service levels to maintain quality of service

within computer systems

- Project planning, oversight, design and implementation of

initiatives

- Provide daily field and corporate support with local and long

distance problems

- Conduct research for potential wireless services and voice over IP

deployment remotely and for the enterprise

- Design & implementation of wireless and voice over Internet protocol

technologies

- Facilitate the installation and troubleshooting of telco circuits

Mt. Washington Pediatric Hospital

Technical Analyst

Baltimore, Maryland

-Designed and implemented data and voice networks

-Maintained Data General "MEDITECH" computer system

-Coordinated installation and maintenance of all voice and

data related equipment

-System administrator for voicemail and Siemen's "Saturn"

system

-Coordinated all adds, moves and changes of

telecommunication equipment

Ticketron, Ltd

Communication Specialist

Landover, Maryland

-Responsible for programming and maintenance for call centers PBX's

throughout the United States and Canada

-Designed and implemented voice networks involving Centrex

and WATS

-Developed user training guides and Helpdesk troubleshooting

procedures

-Responsible for administration of all telecommunication

accounts

-Direct supervision of 7 field service technicians

References available upon request

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