Customer Service Manager
Resume:
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GABOR HARS
Address: ** ********* ******, ******.
Mobile: 074********.
E-mail: *********@*****.***.
Date of birth: 13th October 1977.
I am a self-motivated and hard working person. Proven team worker with
excellent leadership skills with the ability to manage, develop and
motivate teams of all sizes. Having a proven ability to lead by example and
organise time efficiently. I believe that a good team leader with a hands-
on approach to colleagues and management brings increased standards and
productivity. I am looking for a role which will challenge me to expand on
my existing knowledge with a genuine opportunity for progression.
2 Key Areas of Expertise
Commercial Awareness.
Supervising.
Identifying customer needs.
Formulate policies and procedures.
Excellent Customer Service.
Good coordinating skills.
3 Education
Sales manager higher qualification 2001-2002
OKJ (Orszagos Kepzesi Jegyzek, Hungary)
Retail Manager II. secondary qualification 2000 - 2001
OKJ (Orszagos Kepzesi Jegyzek, Hungary)
4 Key Skills
Spoken languages:
Hungarian - first language.
English - second language.
Valid Driving license:
Full UK Driving Licence
5 Work Experience
Warehouse Operative July 2012 - Present
(DHL - Boots, UK, Greenwich)
Responsibilities:
Picking and packing of orders.
Administrative duties.
Taking deliveries of goods and supplies.
Stock taking.
Store Manager November 2011 - March 2012
(ALDI Food Trade Ltd., HUNGARY, Budapest)
Responsibilities:
Responsible for the daily management of up to 20 people.
Management of staff rotas.
Customer Service.
Responsible for opening and closing the store.
Stock control.
Supplier contact management.
Responsible for end of day cash up.
Key Associate Supervisor November 2005 - September
2011
(DHL-TESCO Freezer, UK, Rugby)
Responsibilities:
Coordinating racking and storing of products.
Product merchandising.
Managing a team of up to 100 people within the warehouse.
Trained LLOP driver.
Picking orders.
Packing and loading goods for dispatch.
Stock control.
Shop Manager September 2003 - October 2005
(CBA Food Trade Ltd., HUNGARY, Budapest)
Responsibilities:
Customer Service.
Supplier contact management.
Stock control.
Responsible for end of day till cash up.
Responsible for opening and closing the store.
Shop Assistant February 2003 - August 2003
(Kroger Food Store, USA, Florida)
Hause Keeper
(The Plaza Hotel, USA, Daytona Beach) October 2002 - February
2003
Shop Assistant January 1999 - December 2001
(Happyland Kft., Hungary, Budapest)
6 Personal Interest
My interests include reading, cooking, socializing with friends and
visiting a theatre or cinema.
Contact this candidate