Customer Service Manager
Resume:
Frank Barron
San Antonio, Texas 78228-5512
**********@*****.***
OBJECTIVE: To obtain a career within your company
SUMMARY OF QUALIFICATIONS
• 5 years’ experience as Restaurant Manager
• Prepare necessary operational reports
• Ability to work with little or no supervision while exceeding performance goals
• Certified Food Handler
• Bilingual in English and Spanish
• Strong organizational skills
TECHNICAL SKILLS: BasicComputer Skills
RELEVANT EXPERIENCE
• Leadership and supervisory skills and practices
• Effective written and communication skills
• Ability to manage, train, monitor and coach crew members
• Direct and assign employees to ensure operational standards are met
• Monitor all employees to assure employee handbook, policies and practices are
within compliance
• Open and Close the Restaurant
• Prepare employee work schedules, monitor and make appropriate adjustment to
staffing levels
• Monitor and maintain inventory levels
• Place orders for food, paper, and other supplies within cost control procedures
• Complete and maintain all employment related records and payroll records
• Reinforce customer service focus and ensure all employees are focused on
serving the guest at all times
• Immediately and respectfully resolve guest requests
• Interview and hire crew and management team members to achieve proper
staffing levels
• Problem solving,decision making conflict resolution skills
• Develop action plans to resolve unfavorable financial and/or sales trends
• Develop and implement marketing plans
EMPLOYMENT HISTORY
General Manager Sonic Drive In 04-2008 Thru 03-2013
Meat Wrapper/Slicer Coopers Meat Market 03-2008 Thru 05-2008
Erosion Control Specialist V.K.Knowlton Utl. 02-2002Thru 12-2007
EDUCATION
10th grade level
Thomas Edison High School 1998 Thru 2000
SELF
I am a hard worker, friendly, good with people, reliable and responsible. I am a
productive and energetic person. I always strive to be the best worker/person I can be…
in any situation. I aim to gain as much knowledge as possible to be able to increase
profits within a specific time period. I enjoy making others happy, and putting a smile on
their face. I trust I can/will be a great asset to the company.
Contact this candidate