Manager Service

DORDRINA L. ARRINGTON

*** ***** **** ****** *** # 1 Home: 347-***-****

Arveme, New York 11692

Email:*****************@*****.***

FOOD SERVICES PROFESSIONAL

Experienced, motivated food services professional with deep expertise in

administering and adhering to all companies policies/procedures and

guidelines to operations. Set high, but achievable goals for subordinates

and myself thriving in challenging times. I am an individual with integrity

and flexibility working well under pressure with time sensitive issues. I

have strong interpersonal skills in working with a wide diverse ethnic

personnel and I am committed to maintain my proven track record that I have

successfully achieved with my former employers.

PROFESSIONAL EXPERIENCE

LSG Sky Chefs Inc 20010-Present

ENS Supervisor

. Supervise personnel to maintain proper cleanliness of dish room.

. Responsible for the delivery supplies for flight built to and from the

other departments.

. Maintain the equipment storage room.

. Oversee the loading of carts with beverages and equipment.

. Conduct daily work group meetings, called face to face.

. Manage to allocated labor to the maximize productivity.

. Schedule and control employees to meet labor productivity and minimize

overtime targets.

. Ensure compliance with all government regulatory agencies standards.

Example: Food and Drug Administration, (FDA), United States Department

of Agriculture, (USDA), Occupational Safety and Health Administration

(OSHA), Environmental Protection, (EPA), Department of Transportation,

(DOT), Hazard Analysis and Critical Control Points, (HACCP).

. Document and follow up on all departments' process in order to

implement improvement in the company's structure.

PROFESSIONAL EXPERIENCE

Saint Vincent Catholic Medical Centers, New York, NY 1988-2009

Food Services Manager

. Trained and motivated the Nutritional Department employees

implementing safety regulations, policies and departmental guidelines

. Established and maintained the operation of food service management

for over 500 bedded patients and over 250 employees in the food

services department

. Oversaw the workflow for union staff including porters, tray line

service workers, cooks, dietary aides, dietary clerks, dishwashers,

caterers, receivers and all deliveries

. Maintained and administered all operational policies and procedures

for food preparation, temps, food distribution and sanitation

solutions according to health codes

. Administered times cards, weekly payroll, holiday adjustments,

overtime adjustments, scheduling employees, sick call coverage,

classification review s and patient's survey applications

. Managed the investigation of patient's complaints regarding food

quality and implementing resolutions for all cases

. Trained nutritional department employees and managers for adherence to

policies and practices of patient care protocols

. Planned, organized and implemented regulated menus for food department

tray line services.

Water-view Nursing Home, Queens, NY 1985-1987

Dietary Aide

. Assisted Head Dietitian with updated menu specifications for

hospital patients' and dietary supplements

. Utilized Honeywell computer software for updating patient reports,

discharges, and registration of patients.

. Prepared and delivered patient meals to all units.

EDUCATION/CERTIFICATION

. Kaplan University

. Medical Billing and Coding

. Food Service Protection Certification-1989

. Food Service Supervisors/Managers Certification-1990

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