SAM L. PYLES
Lutz, FL ***** 813-***-**** *******@*******.***
OBJECTIVE
A Bachelor of Science Degree in Business and Information Systems provides
me the ability to achieve my goal in demonstrating success with project
management skills and Information Systems processes.
PROFESSIONAL EXPERIENCE
DRAFTER / DESIGNER
KCI Technologies / Verizon Contractor - Tampa, FL - 2011-Present
Tesinc LLC - Tampa, FL - 2007 - 2011
Assisted Engineers in the preparation and updating of roadway plans and
cross-section sheets, utilizing drafting or graphic functions skills in
designing, by constructing, updating and maintaining maps, logs, drawings,
graphs, charts, as well as schematics that comprise Engineering OSP
facilities records or other drawings.
. Reviewed FDOT issued roadway plans ensuring quality and accuracy
related to the disposition of Verizon infrastructure.
. Created plan views, drainage sections, and cross-sections using FDOT
software.
. Compiled, summarized, and analyzed data pertaining to quality of T-1,
HDSL and DSL related services by researching existing data within the
Verizon databases.
. Assisted in troubleshooting and diagnosing of server and other IT
related issues.
. Assisted Engineers in the design and placement of FTTP facilities.
. Utilized Micro Station to create permits for Verizon and update data
records.
. Researched existing facilities to determine what actions needed to be
taken to complete a project.
. Tracking of projects from inception to completion by implementing a
team and following through the task at hand and updating each status
as it is modified.
SUPERVISOR
A Plus Lawn Care - Tampa, FL - 2003 - 2007
. Provided supervision of lawn care employees during the maintenance of
residential accounts.
. Performed Maintenance of employee records and performance standards.
. Directly involved with employee scheduling and the hiring process.
. Built rapport and maintained superior customer satisfaction.
. Negotiated job estimates to increase sales.
TEAM LEADER
Sears (Footwear) - Tampa, FL - 2002 - 2003 Sports Authority - Tampa, FL - 2002
. Supervision of employees as a team leader.
. Communicated with vendors regarding availability, pricing,
buy-backs, damaged products, and special orders.
. Provided the training of new hires and scheduling process.
EDUCATION
Bachelor of Science Degree in Business and Information Systems - 2011,
University of Phoenix