Arabic Translator-Interptor

SANAA A. ABED

Van Nuys, CA ***** • *****.*******@*****.*** • 818-***-****

TRANSLATION RESUME

Excellent communicator with strong time-management and customer needs assessment skills. Exercise independent judgment, decision-making, and problem solving abilities. Using personality to enhance the customer/client experience and improving retention through knowledge, patience, and understanding while providing excellent translational and interpretation services in the Arabic and English languages.

• Strong organizational, planning, problem-solving skills.

• Strong customer service skills ability to interact effectively with a variety of people

• Ability to manage and prioritize the daily work effectively

• Ability to communicate professionally, concisely, and effectively with customer and co-workers

• Bilingual literacy in Arabic

• Capable to multi-task in a fast paced environment.

• Typing 30wpm; 10-key by sight

• Proficient Microsoft Office System (Word, Excel and PowerPoint)

PROFESSIONAL EXPERIENCE

Customer Service

• Treat each individual with dignity and respect

• Attracts potential customers by answering product and service questions; suggesting information about other products and services

• Maintains customer records by updating account information

• Resolves customer's complaint by: determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

• Contributes to team effort by accomplishing related results as needed

Translation and Interpretation

• Verbal and written translation between Iraqi judges and EODT staff

• Conducting screening interviews of prospective employees

• Translation of official documents from Arabic to English and vice versa

• Verbal translation and interpreter of discussions and meetings

• Translation of official documents from Arabic to English vice versa

• Performing simultaneous translation and providing support at meetings and interrogations, and for intelligence gathering/ collection

EMPLOYMENT HISTORY

Linguist and Subject Matter Expert Torres AES Consultants, Baghdad, Iraq June 2006 – November2009

Translator and Job Interviewer EODT Security Company, Baghdad, Iraq August 2007 – September 2009

Linguist U.S. Forces, Baghdad, Iraq October 2006 – August 2007

Linguist Titan Corporation, Baghdad, Iraq November 2004 – October 2006

Medical Assistant Iraqi Army, Baghdad, Iraq September 2003 – November 2004

Nurse Al Karama Hospital & Medical City, Baghdad, Iraq June 1995 – September 2003

EDUCATION AND TRAINING

Degree in Community Nursing Community Nursing College Baghdad, Iraq

105 hours of Civil Defense Training U.S. Civil Defense Corps Training College Baghdad, Iraq

Officer Training U.S. Military Training College R

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