Customer Service Sales

Sales / Marketing Manager

Commitment Passion Excellence Results

Enthusiastic and goal-oriented young professional with extensive background

in all aspects of the sales and marketing process, and experience in

developing and implementing processes which consistently meet and exceed

all organizational needs. Skilled in maintaining and updating product

knowledge, networking and cold-calling, strategic market planning,

forecasting and budgeting, and building sales through merchandising and in-

store display development.

Practiced at establishing rapport at all professional levels and cultural

backgrounds. Proficient at keeping the customer's needs foremost in mind

and demonstrating how his/her needs can be met. Strong "closer" with

emphasis on strategic selling to major account markets, including

established firms and small start-ups. Competent in Microsoft Office and

Apple Software: Word, Excel, PowerPoint, Pages, Numbers, Keynote.

Strategic Marketing & Sales Generation Market Research

Sales

Direct Marketing Budgeting & Cost Control Revenue Growth

Techniques

Client Communication Team Building & Competitive Analysis

Leadership

Education

Bachelor of Science in Marketing

WEST CHESTER UNIVERSITY OF PENNSYLVANIA ( Expected completion date: May

2013

Relevant Coursework:

Marketing Planning & Strategy ( Personal Selling ( International Marketing

( Marketing Research ( Advertising & Buyer Behavior ( Consumer Behavior (

Marketing Management ( Management Principles

Professional Experience

SALES / MARKETING

. Assist with developing marketing strategies for promoting programs and

services.

. Participate in company-wide strategy sessions and daily sales progress

meetings.

. Assist with planning, goal setting, qualifying leads, and achieving

activity targets by working closely with the Sales team.

. Coordinate competitive information, investigate new competitive products

and assist with market research projects.

. Assist in the final preparation for marketing materials; proofread,

edit, and send test messages.

. Provide assistance with administrative duties including, sorting,

processing, and mailings.

Career Overview

Sales/Marketing Intern: THE INGREDIENT HOUSE ( Belle Mead, NJ ( 2010-

Present

Customer Service/Marketing Intern: SALON'S SECRET SPA ( Kennett Square, PA

( September 2012-May 2013

Sales Intern: NEW YORK LIFE ( Bala Cynwyd, PA ( May-Aug 2012

Customer Service: GAP ( Bridgewater, NJ ( May-Aug 2012

Customer Service: LEARNING EXPRESS ( Exton, PA ( Sep 2011-May 2012

Sales Intern: STRAW ADS ( Media, PA ( Sept-Dec 2010

Customer Service: LUCY'S RAVIOLI ( Princeton, NJ ( 2007-2010

Marissa McCredie

4053 Harbor Hills Drive ( Largo, FL 33770

609-***-**** ( ***************@*****.***

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