P. Benjamin Burkee

**** * ****** ******

Shorewood, WI 53211

Phone: 414-***-****

E-mail: abxg04@r.postjobfree.com

Objective

To find a fulfilling and growing position serving a customer-driven,

service-minded organization.

Summary of Qualifications

Dedication to finding and keeping good customers by developing mutually

satisfying business relationships, utilizing excellent communications

skills as demonstrated by a proven track record of success.

Employment History

April 2012 to March 2013

Engine and Transmission Exchange

Milwaukee, WI

Customer Loyalty Representative: responsible for retrieval of cores,

processing of orders, maintaining and further development of existing

accounts, developing new accounts, assisting in various projects, etc.

March 2005 to April 2012

Benjamin Limousine, Inc.

Caledonia, WI

President: responsible for all administration and operations of a luxury

transportation company including sales and marketing, customer service,

hiring training and supervising a staff of up to twenty five chauffeurs,

dispatching, fleet management, licensing, permitting, etc.

October 2001 to June 2003

Calvary Assembly of God

Wauwatosa, WI

Minister of Music: responsible for all music and fine arts ministries of a

medium-sized Christian church including leading congregational worship,

directing Sanctuary Choir, ensembles, instrumentalists, soloists, etc.

Also responsible for directing several seasonal "Broadway-style"

productions and various ministerial duties as directed by the Senior

Pastor.

June 1996 to October 2001

Waste Management, Inc.

Franklin, WI

Senior Customer Service: responsible for expediting orders, solving

various customer problems, developing new business, etc. A wide variety of

customer bases required extensive problem solving and communication skills.

I also assisted in training of new associates.

October 1991 to June 1996

Corporate Express/Siekert & Baum

Wauwatosa, WI

Account Manager, Inside Sales, Customer Service: responsible for

maintaining and further development of existing accounts, expanding

customer relationships, prospecting for new business, assisting with

various projects. Developed and maintained growing base of inside sales

accounts. While in Customer Service, trained new associates with emphasis

on communication skills.

August 1989 to October 1991

H. H. West Company

Milwaukee, WI

Various Retail and Customer Service positions: responsible for expediting

orders, solving customer problems, building customer relationships,

developing new business, implementing new merchandising programs, etc.

Assisted in training new associates.

July 1988 to August 1989

Paper Plus division of Universal Paper Co.

Brookfield, WI

Assistant Manager: responsible for sales, merchandising, advertising, etc.

Selling office supplies, printing supplies and paper products to a

diversified customer base. Served on various committees for Butler Area

Chamber of Commerce in order to build community relationships.

October 1986 to March 1988

Ernie Von Schledorn, Inc.

Menomonee Falls, WI

Customer Relations Manager: responsible for improving Customer

Satisfaction Index ratings, resolutions of miscellaneous customer

complaints. Developed sales programs for after-market Service Contracts.

Education

Graduated 1980

Wauwatosa East High School

Wauwatosa, WI

College preparation with emphasis in music and performing arts.

1983 and 1989

Milwaukee Area Technical College

Milwaukee, WI

Sales and Marketing, additional classes in Graphic Arts.

Graduated 2003

Global University

Springfield, MO

Associates degree in Ministerial Studies.

Carlson Institute-North Central Bible College

Minneapolis, MN

Classes in Bible, Church History, etc.

References available on request

Contact this candidate