**** * ******* **** *****:

Creek Way 410-***-****

BelAir, MD 21014 Cell Phone:

410-***-****

E-mail:

forrestlitvin@yahoo

.com

Ms. Forrest Litvin-Hall

Objective Project Management professional seeks to use skills in

defining, planning, executing, tracking and managing

projects to achieve corporate goals.

Experience Feb, 2011- Oct, 2011 ACI Group, Inc. Baltimore, MD

Project Manager - Constellation Energy

Implemented Welder Information Tracking System (WITS),

software developed by TWI, Inc., a UK company

Highly customized Weldspec and Welderqual software to

manage welding procedures and welder qualifications for 2

CE divisions, Fossil Fuel and Nuclear requiring weekly UK

vendor meetings and extensive project team involvement to

perform User Acceptance Testing (UAT) to ensure

functionality met business needs with acceptable quality

Met project challenges to implement on revised timeline

and stay within budget constraint after taking over the

project that had missed milestones

Managed inflight project to completion that replaced

Vendor application, IntelliMatch, with custom user

interface to reconcile brokerage transactions, also

providing reports to improve financial governance and

risk mitigation

Experience 1997- 2010 Bank of America/MBNA Newark, DE

Project Manager - Privacy Technology

Managed testing and participated as a tester for a high

visibility, priority project to satisfy internal audit

and Office of the Comptroller of the Currency (OCC)

requirements. Project was under tight timelines, with

funding, and resource constraints. Experienced with

writing test scripts, managing defects and status

reporting using Quality Center.

Managed projects on the Privacy Technology team to

implement regulatory and compliance changes to the

Consumer Choice Data Base (CCDB) and the Privacy Portal,

impacting internal sources and Vendors sending and

receiving opt-out files, ensuring privacy preferences for

consumers and businesses are honored by the Bank and

Vendors marketing on behalf of the Bank. Experienced with

these project management tools, ECMS methodology,

financial tracking using Clarity and forecasting using

PCM Web, WBS development using MS Project.

Project Manager - MBNA Transition/Execution Team

User Acceptance Test Manager, responsible for test

planning, reporting, and execution, for the

implementation of a multi-million dollar project, for

enhancements to the pricing baseline to accommodate

functionality supporting the conversion of the Bank of

America's 30MM credit card accounts to former MBNA's

Information Systems (IS). Used Quality Center for User

Acceptance Test Tracking, execution and incident

resolution. Represented the Pricing project in daily

incident review meetings to provide incident status.

Facilitated team meetings to resolve incidents with

business area/technical representatives.

Project Manager-Corporate Technology Solutions and

Project Management (CTS&PM)

Full project life-cycle responsibility, focused on the

Business Area, Corporate Operations and Fulfillment

(CO&F). Projects included significant revenue generating

pricing initiatives related to APR and Fee

increases/decreases and Change in Terms for Cardholders

in the US, Europe and Canada abiding by all banking

regulations regarding notification. Managed projects for

Credit Card Welcome Package production for Converted

Cardholder accounts, Affinity Group Logos on Company

Correspondence that included Access Checks, Letters, and

Card Carriers.

Conducted projects using the System Development

Methodology. Responsible for budgeting, planning,

communicating weekly status, ensuring deliverables were

completed within approved estimates. Ensured project

audits were complete and timely.

Project Management Office

Developed education materials and conducted classes for

Project Managers on the System Development Methodology

(SDM) and audited completed projects based on methodology

deliverables.

Organized the project estimation process, conducting

weekly meetings to review Business Area project requests

with all development organizations.

Managed the System Development Request (SDR) entry

process that was implemented at MBNA through a Cap Gemini

consulting engagement.

1995-1997 Cap Gemini (Sogeti) Owings Mills, MD

Project Management Consultant

As an MBNA consultant, redesigned the entry process for IT

projects, known as System Development Requests (SDRs).

Process improvements included: centralized entry of

revised forms into the Project Tracking System (PTS), use

of FAX software, Customer correspondence templates.

Developed procedures for handling pending requests, a

Self-audit process, and education for SDR Coordinators.

Project Manager and supervisor of two Consultants writing

documentation for significant enhancements to over 20 MBNA

systems for a multi-phase Flexible Pricing Project.

Included system overview, business process impacts,

process enhancements, flow diagrams, and updates to

screens and reporting.

Project Team member, at MBNA, which implemented the System

Development Methodology (SDM) in Distributed Systems in

Delaware. Identified enhancements for the methodology to

include terminology and processes used in distributed

applications. Participated in the SDM pilot by responding

to all Help-line inquiries. Conducted weekly SDM meetings

with the pilot teams to address questions and facilitate

the adoption of the methodology. Developed education and

self-audit procedures for projects completed using SDM.

1990-1995 Price Waterhouse Linthicum, MD

Project Management Consultant/Manager

Developed Technical Standards and Guidelines for the

Systems Support area for a Fortune 500 forestry products

client on-site in Atlanta, Georgia, during the

multi-divisional implementation of SAP software.

Implemented streamlined processes by eliminating non-value

added tasks, developing business process flow diagrams for

inventory and production scheduling based on client

interviews on-site in Illinois, for software selection.

Developed business requirements to evaluate information

systems and select software for a mid-western fumed silica

manufacturer on-site in Illinois. As Project Manager,

responsible for the analysis, design, construction, and

implementation for the Quality Management, Inventory, and

Purchasing applications of Marcam's PRISM manufacturing

software and ShawWare's Maintenance software package.

Developed and conducted end-user education.

Mapped user requirements at the U.S. Dept. of the

Treasury, Bureau of Engraving and Printing in Washington,

D.C. and Ft. Worth, Texas, to Computer Associates Bill of

Material, Shop Floor Control, and Inventory Control

modules in the Office of Engraving, which produces the

production parts for currency and postage stamps.

Implemented system upgrades, planned data conversion,

conducted system testing, developed user procedures and

education.

1985-1989 Oriole Systems, Inc. Towson, MD

Technical Writer/User Support

Documented user manuals for Respond, an MRP package that

included 13 modules. Updated user manuals for client

education and reference with new functionality for a

customer base that included Apple Computer and Lockheed

Missiles and Space Corporation. Instituted documentation

standards and a quality review process to ensure accuracy.

Set-up a Quarterly release process and negotiated printing

contracts to achieve 30% cost savings. Supervised

documentation assistant and organized the first Respond

Users' Group Meeting.

Analyzed using Oriole Systems' Respond, on-site in Austin,

Texas at Tandem Computers manufacturing plant, which was a

Beta site for the software.

1979-1985 Allied Signal Corp., Bendix Towson, MD

Communications Division

MRP System Implementation Team/Production

Control/Engineering Analyst/Production Supervisor

Developed business requirements, as member of the MRP Team

to select and then pilot Computer Associates MRP II

software to support defense manufacturing.

Planned and implemented a Shop Floor Labor Reporting

System for 2 manufacturing plants. Wrote the Shop Floor

Control Operations Manual and instructed 200 hourly

employees to use bar-code data collection devices for

accurately reporting time and production, which resulted

in significant cost savings and inventory accuracy.

Tracked material purchases through inspection using the

Production and Material Management Inventory System to

ensure parts availability to achieve monthly shipping and

billing schedule of manufactured assemblies as Production

Control Coordinator.

Designed budget-reporting system as Engineering Budget

Analyst for engineering projects to track actuals and

forecast new business.

Hired and educated hourly union employees in the

production of classified defense microelectronics circuits

in a clean room environment. Instituted cross-training

programs to retain employees and allow for flexible job

assignments.

1977-1979 Johns Hopkins University Baltimore, MD

Department of Biochemistry

Cancer Research Assistant

Designed and performed biochemical experiments on cellular

adhesion to further cancer research. Analyzed and

graphically presented research results.

Education 1978 - 1981 Johns Hopkins University

Baltimore, MD

Master of Administrative Science, Management

1973-1977 Goucher College Towson, MD

B.A., Biology and Chemistry

Other

Colorado Technical University On-Line Graduate classes

toward Master of Project Management.

Internal Corporate Management Seminars in Systems

Development Methodology Project Management Software Tools

and Personal Development

MD Resident Producer Insurance License for Health and Life

Insurance

Interests Attended Project Management Professional (PMP)

certification course

Contact this candidate