Customer Service Manager
Resume:
***-** ********** ***** • COLUMBIA, SC • *****
443-***-**** • ***.***@*****.***
KATRICIA L. THOMPSON
OBJECTIVE
To obtain employment in a developmental environment.
WORK OF EXPERIENCE
07/12 to 03/13 Salisbury Rehab and Nursing Salisbury, MD
Geriatric Nursing Assistant
Assist with patient care and activities.
Documentation and formulating reports.
10/09 to 07/10 Urologic Surgical Associates Newark, DE
Medical Receptionist and Student Assistant
Answer phones, scheduling, and troubleshooting.
Collect patient history; obtain patient labs, and vital signs.
05/08 to 09/08 K-Mart Newark, DE
Cashier
Customer service and cash handling.
Re-shelving merchandise.
08/07 to 07/10 Mc Donald’s Newark, DE
Crew Trainer
Developed leadership skills, accuracy, and speed.
Train new employees.
EDUCATION
08/12 to Present Salisbury University Salisbury, MD
Spanish
10/06 to 06/10 Randolph-Macon College Ashland,VA
Chemistry
10/06 to 06/10 Hodgson Vo-Tech Newark, DE
Nursing Technology
REFERENCES
Mrs. Marika White, Nursing Instructor 302-***-****
Mrs. Judy Brown, General Manager of Mc Donald’s 302-***-****
Ms. Dawn Wheeler, Programs Coordinator 704-***-****
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