Customer Service High School
Resume:
JOSEPHINE GERMOSEN
**** ******* *** ******* ******, 11102
******************@*****.***
OBJECTIVE:
To attain a position where I can contribute my talents to an important goal
and be part of a winning team.
PROFESSIONAL SUMMARY:
. Bring a strong work ethic; interpersonal skills and customer service
expertise
. Highly effective at anticipating and accommodating customers needs
. Friendly, punctual and enthusiastic team player
. Addressed diner complaints with kitchen staff and served replacement
menu items promptly
. Developed and maintained positive working relationships with others to
reach business goals
. Successful at multi-tasking and delivering prompt and friendly service
. Customer oriented server with excellent interpersonal and
communications skills
SKILLS:
. Organized and efficient server Lift and carry
up to 150 pounds
. Quick problem solver Courteous,
professional demeanor
Committed team player High energy
Top-tier, full service dining background Cash handling expert
Bar terminology Up
selling capability
. Detailed-oriented
Responsible for keeping records
. Ability to work without supervision Excellent
communications skills
LANGUAGE: Fluent English and Spanish
EDUCATION TRAINING:
Hostos Community College Public Administration
Brandeis High School Graduated
Professional Industrial Sterilization Certified
Qualified in food protection / Certified bartender
WORK HISTORY:
The Board of Elections in the City of New York
2008 - Present
42 Broadway, New York, NY
Election Day Operations/Help America Vote (HAVA) Department
Position: Data entry
JD & Tuttle Hospitality Staffing
2013 - present
295 Madison Avenue, New York, NY
Executive Staffing NY
2013-present
Poseidon Live Entertainment
2006 - 2011
Astoria, NY
Position: Server/Bartender
Matrix Caf
2004 -2006
Astoria, NY
Position: Server/Bartender
Club
Fantasia
2004 - 2005
Astoria, NY
Position: Bartender
Zodiac Caf and
Restaurant
2001 - 2004
Astoria, NY
Position Bartender
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