Customer Service Medical Assistant

LaTresa Jennifer Harris, NCMA

*** *. **** ******, *** Angeles, CA 90003

(C)708-***-**** (H)323-***-****

******.*******@*****.***

Objective: To obtain a full time position as a Certified Medical Assistant in the Healthcare field utilizing my

skills, abilities, and education.

Qualifications: I am hard working, takes great initiatives, able to multi-task, and works independently or as a

part of a team, excellent customer service skills, and motivated.

Professional Skills:

Administrative Clinical General

Telephone Etiquette Autoclaving Customer Service Skills

Appointment Scheduling EKG’s Hard Worker

Patient History Injections (IM,ID, SQ) Meets Dead Lines

Microsoft Word Ear Lavage Organized

Filing Urinalysis Team Player

Medical Terminology Vitals Quick Learner

CPT-ICD-9 Coding Venipuncture Personable

40WPM Tray Set Up Responsible

Education

• American Career College, Los Angeles, CA Mar. 2012 – Jan. 2013

Medical Assistant Diploma

• Kennedy King College, Chicago, IL Aug. 2010 - Feb. 2011

Criminal Justice, Music, Political Relations, Abnormal Psychology,

Social Science

• Thornton Fractional South High School, Lansing, IL May 2004

High School Diploma

Work Experience

• Kwang Wellness Center, Los Angeles, CA, Dec.2012– Jan. 2013

Medical Assistant (Externship)

323-***-****

Front Office Duties: Greet Patients, schedule appointments, answered phones, charting files, shredding files

and greeted patients.

Back office: Shipping, filling patient orders, and assisted the physician with any medical needs.

• Spanky’s Grill, Chicago Heights, IL Aug. 2008 - Apr.2010

Cashier/Cook

708-***-****

Duties: Excellent customer service, cashier, cook, food prep, stock, inventory, answering phones, and

maintained a clean facility.

• Wendy’s Old Fashion Hamburgers, Chicago Heights, IL Nov. 2006 - Jun. 2008

Crew Member

708-***-****

Duties: Excellent customer service, cashier, food prep, stock, cook, dishwashing, and maintained a clean area

at all times.

Awards/ Certificates

• MMCI Certification ID:831302 05/22/13 – 05/22/14, CPR Certification 10/2012 -10/2014,

Phlebotomy Training Certificate 12/17/12, HIPAA Certification 12/17/12, Perfect Attendance Awards,

Honor Roll Awards, Communications Certificate

Contact this candidate