Pvt Ltd Customer

S LAVANYA

Mobile: +91-967******* E-mail:*******.********@*****.***

Career Summary

• More than 2 Years of working experience in International voice based BPO supporting

the customer in clearing their queries.

• Good knowledge of computers and Internet

• Good client interaction skills.

• Ability to grasp new technical things quickly.

• Strong English communication skills

Skills

• Strong communication skills (written and verbal)

• Good interpersonal skills with an ability to understand the customer’s problem and

solving them

• Training new employees and getting them productive quickly

Employers

• Working for Accrete Informatics Pvt Ltd company as Customer Care Executive since

march-2011

Responsibilities

• Online voice and e-mail support to the customers for theapproval of their applications.

• Documenting any major problems customers are facing with the products in large

numbers & reporting it to the concerned department

• Training the new employees in the customer care division

Academia

• MCA with 78% from S.S.Institute of Technology, JNTUH, year 2011

• B.Sc Computerts with 63% from Osmania University, year 2008

• Intermediate(MPC) with 67% from Board of Intermediate education, year 2005

• SSC with 78% from Board of Secondary Education, year 2003

Achievements

• I have been an active pariticipant in competitions

• I have participated in paper presentation competitions and seminars.

Personal Details

• DOB: 30th March, 1988

• Marital Status: Married

• Languages known: English, Hindi, Teugu

• Address: 1-11-95/14, Shamlal building, Begumpet, Hyderabad-500016.

• Hobbies: Listening to music, Watching Television.

Declaration:

All the information provided by me is true to the best of my knowledge. I would be

glad to provide you with any further details, if required.

Place: Hyderabad.

(S.Lavanya).

Date:

Contact this candidate