Manager Project

Kela A. Ware

**** ******* ****.; Rockledge, Florida 32955

321-***-**** ****.****@*****.***

SUMMARY OF QUALIFICATIONS

Skilled and dedicated professional offering a background in domestic and

international markets with an exceptional understanding of project support

and management.

Areas of Expertise

. Ability to demonstrate management and supervision of staff

. Excellent diplomacy and interpersonal skills

. Ability to interact with all levels of staff from senior management to

line staff

PROFESSIONAL EXPERIENCE

Site Manager

IAP Worldwide Services, Inc., Cape Canaveral, Florida April

2012 - Jan. 2013

. Provide day-to-day functional oversight and supervision of contract

staff

. Maintain work schedules and respond to workload surge coverage

. Manage personnel administrative functions

. Process and maintain security clearances through the security

department

. Supervise recruitment and hiring

. Oversee staff performance and coordinate development

. Demonstrate ability to organize workflow and to mobilize and deploy

staff to meet workload requirements

. Conversant with office organization and procedures

. Oversee staff training and development to ensure professionalism

. Take action to correct any performance problems to assure quality

control

. Management of projects with a value of $5.2 million plus

. Maintain a professional and responsive relationship with the customer

represent for the company as primary contact at customer interface

meetings, visits and inquiries to facilitate contract services.

. Responsible for managing contract issues and developing resolutions to

meet productivity, quality and customer satisfaction goals and

objectives.

. Used software for monitoring progress, interventions, and problem

solving with customer, functional managers, and employees.

. Support requirements for Service Contract Act conformance.

. Perform due process on contract deliverables.

. Maintain a professional and responsive relationship with the customer.

. Articulate site concerns and provide resolution to customer Point of

Contact.

. Resolve problems and/or conflicts and maintain open communications

with the customer and staff.

. Support the preparations and modifications of contract and other

documents.

. Responsible for salary planning for projects based on the SCA wage

determinations.

. Provide operational support for customer and company employees,

perform related administrative duties, and coordinate with employees.

. Coordinate efforts to fill new positions upon customer request.

Requires recruiting, on-boarding, and new hire orientation experience

for projects.

. Receives task-oriented assignments, monitors work on a daily basis,

and actively assists subordinates.

. Served as backup Program Manager under the USAID and GHSI contracts

. Site Manager/Program Manager for two (2) contracts: 99th RSCP and GSAS

VA Martinez

Project Support Specialist/Project Manager

IAP Worldwide Services, Inc., Cape Canaveral, Florida

January 2009 - April 2012

. Represent the company as primary contact at customer interface

meetings, visits and inquiries to facilitate contract services.

. Responsible for managing contract issues and developing resolutions to

meet productivity, quality and customer satisfaction goals and

objectives.

. Used software for monitoring progress, interventions, and problem

solving with customer, functional managers, and employees.

. Support requirements for Service Contract Act conformance.

. Perform due process on contract deliverables.

. Maintain a professional and responsive relationship with the customer.

. Articulate site concerns and provide resolution to customer Point of

Contact.

. Resolve problems and/or conflicts and maintain open communications

with the customer and staff.

. Support the preparations and modifications of contract and other

documents.

. Responsible for salary planning for projects based on the SCA wage

determinations.

PAGE TWO KELA A. WARE

. Provide operational support for customer and company employees,

perform related administrative duties, and coordinate with employees.

. Coordinate efforts to fill new positions upon customer request.

Requires recruiting, on-boarding, and new hire orientation experience

for projects.

. Receives task-oriented assignments, monitors work on a daily basis,

and actively assists subordinates.

Accounting Clerk III

IAP Worldwide Services, Inc., Cape Canaveral, Florida January 2005

- January 2009

. Review time sheets for calculation errors, vacation time availability,

holiday hours to ensure that the hours are processed correctly.

. Calculate, prepare, and issue bills, invoices, account statements, and

other financial statements according to established procedures.

. Reconciliate vendor invoices and address any invoice issue with the

vendor.

. Use computers programmed with accounting software to record, store,

and analyze information.

. Responsible for the organization of travel for employees and

management.

Data Entry Clerk

IAP Worldwide Services, Inc. (Temp); Cape Canaveral, FL October 2004-

January 2005

. File and retrieve corporate documents, records, and reports.

. Perform general office duties such as ordering supplies, maintaining

records management systems, and performing basic bookkeeping work.

. Prepare invoices, reports, memos, letters, financial statements and

other documents, using word processing, spreadsheet, database, and/or

presentation software.

Child Care Association

Child Care Food Program (CCFP) Technician; Cocoa, FL July 2003-

October 2004

. Calculate, prepare, and issue bills, invoices, account statements, and

other financial statements according to established procedures.

. Compile statistical, financial, accounting or auditing reports and

tables pertaining to such matters as cash

receipts, expenditures, accounts payable and receivable, and profits

and losses.

. Preformed work in support of the receipt, disbursement, examination,

deposit and custody of cash items which included handling cash items

or use of cash accountability control methods

. Post, examine, balance, compute and extract data from records to

prepare reports.

EDUCATION

Everest University; Brandon, Florida

. Master of Business Administration; with an emphasis on Management

Graduation date Jan 2014

Everest University; Brandon, Florida

. Bachelor of Science in Business, with an emphasis on Management.

2011

Everest University; Brandon, Florida

2008

. Associates of Science in Accounting

Relevant

Skills

. Microsoft Project

. Proficient in Microsoft Office

. Human Resource Information Systems: PeopleSoft, E-Verify, GIS,

HireRight; Kenexa

. Project Information Management System (PIMS)

. SCA Wage Determination

. CostPoint

. Live-Link

. Internet Explorer

. Claim-Desk

. Compass Training Center

Contact this candidate