Medical Technician

Gwendolyn M. Jackson

**** ********** *******, ***** *****

Cell: 832-***-**** Email: ***********@*****.***

Summary of Qualifications

• Advising and working creatively with first time and returning clients.

• Several years of experience as Medical Records Clerk.

• Excellent communication and presentation skills.

• Ability to work independently and as a team player.

Professional Experience

Provider

Aug 2010 to Current Jaimel Health Care Service Houston, Texas

• Light Housekeeping and routine personal care.

• Escort client to and from doctor appointments.

• Provide companion with good listening skills and psychological support.

Receptionist

Feb 2004 to Dec 2008 Triad Marketing Inc. Houston, Texas

• Operate telephone switchboard to answer and forward calls, provided information, took messages, scheduled appointments, filed and maintained records.

• Greeted persons entering establishment, determined nature and purpose of visit, and escorted them to specific destinations.

• Transmitted information or documents to customers using computer, mail or facsimile machine.

Community Liaison

Nov 2002 to Dec 2003 Compassionate Care Houston, Texas

• Served as on-going liaison and represented the agency with designated civic community groups, and organizations, as assigned.

• Attended and monitored meetings, answered questions, and provided information on programs and projects.

• Worked with other staff to formulate methods and approaches for addressing community and agency concerns.

Psychiatric Technician

Aug 1997 to Nov 2002 West Oaks Hospital Houston, Texas

• Monitored client’s physical and emotional well-being and reported unusual behavioral ailments to medical staff.

• Observed and influenced client’s positive behavior, communicating and interacting with them, teaching, counseling and befriending them.

• Encouraging clients to develop work skills and to participate in social, recreational, and other therapeutic activities that enhance interpersonal skills and develop social relationships.

Supervisor

Feb 1994 to Mar 1999 Waymaker Residential Center Houston, Texas

• Provided leadership support and supervision to our team.

• Managed all behavioral aspects of the program to ensure a safe and therapeutic environment.

• Communicated and documented all necessary client information clearly and concisely using the appropriated system.

• Participated in supervisory meetings and supervisory training as requested.

Psychiatric Technician

Jan 1990 to Aug 1994 Intracare Hospital Houston, Texas

• Monitored client’s physical and emotional well-being and reported unusual behavioral ailments to medical staff.

• Observed and influenced client’s positive behavior, communicating and interacting with them, teaching, counseling and befriending them.

• Encouraging clients to develop work skills and to participate in social, recreational, and other therapeutic activities that will enhance interpersonal skills and develop social relationships.

Education

GMOR Theological Institute, Houston, Texas

Bachelor of Theology in Religious Education

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