Hotel Front Desk/Night Audit

Julius Marshall

**** * ******** ***

Chicago, IL 60619

***********@*****.***

773-***-****

Objective: To obtain an interesting position with a growing company that I would love to work

for.

Education: Northern Illinois University DeKalb, IL

Bachelor’s Degree – FCNS 06/2009 – Present

Kishwaukee College Malta, IL

Associate’s Degree - Science 05/2009

Experience: Holmes Student Center Hotel DeKalb, IL

Front Desk 04/2012 - Present

• Providing information to guests about hotel policies,

services and

amenities.

• Responding to requests from guests for assistance and

information about

the local area (e.g. directions, places to eat, etc.).

• Posting charges to guest accounts and processing

payments from guests.

• Making necessary corrections to guest accounts.

• Maintaining daily logs.

• Balancing shift work and cash drawers.

Northern Illinois University: Dining DeKalb,

IL

Student Worker 05/2008 – 08/2012

• Answered customer’s questions regarding food and

service.

• Demonstrated excellent customer service skills.

• Executed daily operations of various dining duties: dish

room, server, salad assistant, beverage runner, dining

attendant, fryer, cook’s assistant, grill, deli, and clean-up

crew.

Other Experiences:

Annihilation Dance Team

DeKalb, IL

President 05/2009 –

12/2009

Treasurer 05/2008 –

12/2009

Member 08/2006 –

12/2009

• Responsible for finances & budgeting for my team’s

organization.

• Coordinator of Fundraisers, Volunteer Experiences, and

Trips.

• Skilled at organizing complex projects, defining project

priorities, and delegating tasks.

Contact this candidate