Project Manager Management

Élan Jennings Jones, MBA, PMP

**************@*****.***

**** ******* *** ****: 410-***-****

Bel Air, MD 21014 Cell: 443-***-****

Executive Summary

Certified Project Manager with 12 years of management experience in technology driven industries. Demonstrated success

effectively managing the project life cycle of client facing projects in software configuration (Agile), enterprise systems, disaster

recovery and security based systems. Along with delivering high quality results under budget and on time, I’ve displayed

exceptional leadership, communication (written and oral), and interpersonal skills, all focusing on inspiring and eliciting high

performing teams that work cohesively to achieve the project’s deliverables. Seeking a senior level program or project manager

opportunity in the areas of: Information Technology, Financial Services, Defense, Healthcare, and/or Consulting.

PROJECT MANAGEMENT SKILLS: Strategic planning, SDLC, Agile, PMBOK, feasibility analysis (business case),

change management, risk management, and exceptional problem solving skills. Other key competencies: budget

development and control, RFP development, bid proposal & contract negotiation, procurement planning, stakeholder

management, and resource & operations management

Areas of Expertise

Project Leadership Project Life Cycle Management Project Team

IT Infrastructure Strategic Planning Development

Systems Development Life Budget Planning and Cost Risk Management

Cycle Control Agile Project

Management

Professional Experience

Experis – Baltimore, MD 09/2012 to Present

Sr. Project Manager with First Data Corporation (IT)

Lead and coordinate cross functional teams to effectively drive complex, high priority, client facing projects and various

component phases of larger IS programs from initiation to closure. Key Responsibilities:

Lead and coordinate cross functional teams to drive complex, high priority, client facing projects

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and effectively deliver Firs Data’s portfolio of products from initiation to implementation.

Collaborate with project team and key stakeholders to devise iterative strategies to

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build/test/deploy desired product features for the customer.

Utilize Waterfall and Agile methodologies to manage multiple projects and project teams

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concurrently, manage risks, interface with development teams, prioritize release plans, and deploy solutions that meet the

customer’s needs

Monitor project decisions and change requests to determine budget impacts; evaluate, procure,

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and select appropriate vendors (RFP) based on budgetary constraints (~8M)

Coordinate with cross functional groups and clearly define project risks and track project issues,

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perform analysis to determine probability and consequences of risks and establish risks response plans, manage risks to

ensure response actions are deployed effectively and timely and monitor issues thru effective identification and

communications and tracking to resolution.

Cylex, Inc. – Columbia, MD 08/2007 to 09/2012

Manufacturing Engineer/Technical Project Manager

Served as the lead technical expert in all operation and product development activities, managing all metrology and

maintenance tasks; as the technical project manager for small to large scale IT and operations projects. Selected Contributions:

Successfully led a project meant to improve business continuity and identify opportunities

to improve IT infrastructure by consolidating resources and integrating new and

innovative platforms and hardware/software. This system integration included: disaster

recovery, network and security upgrades, hardware and software upgrades, and

utilization of virtualization platforms to manage storage, performance, and throughput

(project budget ~$2M) 15% reduction in operational costs (IT footprint and energy

savings) and system wide improvements in security, remote capabilities, and transaction

speeds.

Effectively delivered an enhanced ERP solution; scope involved utilizing Agile & SDLC

methodology to enhance software and hardware functionality (contract negotiations with

3rd party), define and secure user authorizations, and improve IT system performance to

increase reliability and operational throughput (achieved a 20% improvement in

operational processes)

Led a cross functional project using Agile and SDLC methodologies from initiation to

implementation to design, test, and implement a Backup Disaster Recovery (BDR) plan

to identify and protect mission critical data (40% cost savings in forecasted loss

expenses). Implementing cutting edge technology (Servers, Storage/Network

Applications, Hardware, and Software) and virtualization platforms (VMware) to maximize

operational efficiencies and reduce IT footprint.

Diageo NA Global Supply Elkridge, MD 02/2006 to 07/2007

Production Team Leader

Directed 120+ unionized employees and managed divisional P&L, inventory, and cost controls that contributed to yielding over

$1 million in revenue. Maintained high standards in quality and safety and complied with regulatory guidelines. Selected

Contributions:

Served as key member on cross functional team monitoring production reliability

performance to correct and implement global resource planning strategies to reduce

production downtime and direct labor costs (15% improvement in operational efficiency

year over year)

Effectively managed $900,000 departmental budget entailing global supply initiatives to

meet forecast for production targets – led the implementation of lean manufacturing

techniques to improve efficiencies and eliminate waste (15% increase in productivity)

Led a cross functional IT project using Agile methodology to introduce a new ERP

system; scope included designing product features, developing a project plan to design

and test, manage iterations, implement release schedule, and train end user.

Implementation of solution contributed to a 12% increase production efficiency

Merck & Co. Inc. West Point, PA 02/2002 to 12/2005

Manufacturing Facilitator/Supervisor, 05/03 to 12/05

Associate Manufacturing Facilitator/Supervisor, 02/02 to 04/03

Directed 30+ unionized employees in the manufacture of three intravenous vaccine products. Responsibilities included

addressing real time technical issues to prevent process downtime, non conformances, and/or product loss. Interfaced with IT

automation support to improve performance of software and hardware components driving operational processes. Selected

Contributions:

Utilized Agile methodologies to implement a KANBAN system to efficiently manage

production resources and materials (20% reduction in equipment turnaround time) and

eliminate waste.

Managed supply chain inventory activities related to raw material acquisition and

distribution using lean manufacturing principles for on time shipping/receiving of final

product

Actively led on going effort to evaluate and improve process automation and technology

to eliminate inefficiencies and boost business continuity.

Managed 24/7 bulk vaccine operation producing 6M doses of cervical cancer vaccine,

Gardasil.

Education and Professional Certifications

MBA Business Management, University of Maryland University College, Adelphi,

MD, 2011 (GPA 3.6)

Certified in Project Management (PMP) from Project Management Institute July 2011

Bachelor of Science, Biomedical Engineering (Mechanical Orientation), University of

Miami, Coral Gables, FL, 2001

Professional Affiliations

Project Management Institute Member – Baltimore Chapter YMCA Leadership Mentor

National Society of Black Engineers (NSBE) – Alumni Member

National Black MBA Association

Technical Skills

Java, C++, Windows OS, SAP Applications, Six Sigma, Resource Planning (ERP) Software, Clarity, proficient with MS Office

suite (Word, Excel, PowerPoint, Outlook, Visio, Project, and Access), AutoCAD, SOA applications, CRM applications (i.e.

Salesforce.com), Microsoft SharePoint, Microsoft SQL Database, Virtualization, Software configuration, enterprise system

infrastructure, and disaster recovery

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