Customer Service Representative

Location:

Posted:

June 04, 2013

MONIQUE A. TRAVIGLIA

Stanton, CA 90680

E-mail: *.*********@*****.***

Summary: I have a wide array of experience, from hotel/food and beverage to customer service

experience. I am very familiar with helping customers over the phone and in person. I also have a lot

of experience with cash handling and cashier type work.

Skills: CASHIER, 1 year 9 months

RETAIL SALESPERSON, 1 year 1 month

CUSTOMER SERVICE, 1 year 9 months

FILING/ORGANIZING, 1 year 5 months

CLEANING, 1 year 9 months

PACKAGING, 2 months

Job Title: Customer Service Representative

Employer: Check N’ Go

Dates: 01/08/2013- Present

Duties: Open the office set the safe, print daily reports and important information, courtesy

calls, collection calls, register new customers, approve customers for different kind of loans, cashier,

and banker, have gone to deposit cash for deposits or change when needed, clean waiting area and

clean the restroom.

Job Title: Packaging, Unloading, Sorting

Employer: Classic Cake Decorations, Garden Grove, CA

Dates: 10/12 to 11/12

Duties: Lift up to 50lbs., bag and package chocolates, icing, candies, stock the front of the store,

clean, assists customers when needed help.

Job Title: Starbucks Barista

Employer: Marriott’s Suites Hotel, ANAHEIM, CA

Dates: 8/10 to 9/11

Duties: Going and setting up the pastries and brewing coffee. Being responsible for having

everything in the store clean and prepared when we open. Working on register and assisting

customers. Throughout the day, must make sure that side duties are being taken care of. If cleaner or

any kind of product has ran out, making sure to stock up on any merchandise or product for next

shift or that day. Other duties include preparing beverages and making sure the customer has had a

great experience.

Education: Pacifica High School/GED 2010

License Class: CA Drivers C (passenger car)

References: Available on request